Title: Incompatible Payment Platform
Last modified: February 17, 2024

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# Incompatible Payment Platform

 *  Resolved [kwame86](https://wordpress.org/support/users/kwame86/)
 * (@kwame86)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/incompatible-payment-platform/)
 * Thank you for providing a solution to our problem with regards to donation. 
 * However, my payment platform seem not to be compatible with the plugin, can you
   help me check if you can help me with this?
 * I use Expresspay Payment platform
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fincompatible-payment-platform%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jonas](https://wordpress.org/support/users/flinnn/)
 * (@flinnn)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/incompatible-payment-platform/#post-17433369)
 * Hi kwame86,
 * thanks for reaching out.
   Can you please try using the legacy checkout Shortcode?
   Your payment gateway might not be compatible with the new Gutenberg block.
 * Best,
   Jonas

Viewing 1 replies (of 1 total)

The topic ‘Incompatible Payment Platform’ is closed to new replies.

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 * [Donation Platform for WooCommerce: Fundraising & Donation Management](https://wordpress.org/plugins/wc-donation-platform/)
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 * [Support Threads](https://wordpress.org/support/plugin/wc-donation-platform/)
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## Tags

 * [payment](https://wordpress.org/support/topic-tag/payment/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jonas](https://wordpress.org/support/users/flinnn/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/incompatible-payment-platform/#post-17433369)
 * Status: resolved