Title: incomplete-user-claim errors
Last modified: July 16, 2018

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# incomplete-user-claim errors

 *  [h20melonman](https://wordpress.org/support/users/h20melonman/)
 * (@h20melonman)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/incomplete-user-claim-errors/)
 * Hello there.
    Seeing some odd and unexplainable incomplete-user-claim issues.
 * Trying to use this plugin with 2 sites. one of qa, one of nonprod ( prod tbd ).
 * I have a existing user that is seeing this error. ( user is in db )
    I also saw
   this error when i deleted a user from the db ( via mysql cmd ) . Errr came up
   trying to auth/login. We are using v 3.3.1 and using the corporate SSO. mostly
   it seems to work fine.
 * object(WP_Error)#27276 (2) {
    [“errors”]=> array(1) { [“incomplete-user-claim”]
   => array(1) { [0]=> string(21) “User claim incomplete” } } [“error_data”]=> array(
   1) { [“incomplete-user-claim”]=> array(5) { [“sub”]=> string(8) “mitcb00X” [“
   lName”]=> string(8) “Mitchell” [“fName”]=> string(5) “Brian” [“PERNR”]=> string(
   8) “000XXXXX” [“sapuid”]=> string(8) “MITCB006” } } }
 * | 8 | mitcb00X | $P$BvQXXXXXXXXXXXXXXpcFVmwqCn8Vi0 | mitcb00X | [Brian.T.Mitchell@fooooo.com](https://wordpress.org/support/topic/incomplete-user-claim-errors/Brian.T.Mitchell@fooooo.com?output_format=md)
   | | 2018-05-18 14:17:36 | | 0 | Brian Mitchell |
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fincomplete-user-claim-errors%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [h20melonman](https://wordpress.org/support/users/h20melonman/)
 * (@h20melonman)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/incomplete-user-claim-errors/#post-10498699)
 * can you discuss any reasons as to why the plugin is getting / throwing claim 
   errors ?
 * I’ve deleted the effected user via WP and hoping when they try and login again,
   a new account is created and the issue goes away.
 *  Thread Starter [h20melonman](https://wordpress.org/support/users/h20melonman/)
 * (@h20melonman)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/incomplete-user-claim-errors/#post-10498731)
 * ok, so deleting the user and then trying to re – add also did not work.
 * existing users are ok. cannot re create / re add users
 * Type: incomplete-user-claim
    Date: 2018-07-16 17:56:35 User: 0 URI : /wp-admin/
   admin-ajax.php?action=openid-connect-authorize&code=jrl9VQlJfx1gVnJqM8VL5S5TmWM9O_ondnepSAAB&
   state=8468a81a71b74a1337fb1a714cdfb197 object(WP_Error)#27255 (2) { [“errors”]
   => array(1) { [“incomplete-user-claim”]=> array(1) { [0]=> string(21) “User claim
   incomplete” } } [“error_data”]=> array(1) { [“incomplete-user-claim”]=> array(
   5) { [“sub”]=> string(8) “mitcb006” [“lName”]=> string(8) “Mitchell” [“fName”]
   => string(5) “Brian” [“PERNR”]=> string(8) “00066642” [“sapuid”]=> string(8) “
   MITCB006” } } }
 *  Plugin Author [Jonathan Daggerhart](https://wordpress.org/support/users/daggerhart/)
 * (@daggerhart)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/incomplete-user-claim-errors/#post-10844769)
 * Hi [@h20melonman](https://wordpress.org/support/users/h20melonman/),
 * Apologies for the slow-reply, but I am not able to follow issues easily here.
   If you are still having this issue, could you please submit it in the GitHub 
   issue queue? There is much more involvement and community support over there.
 * [https://github.com/daggerhart/openid-connect-generic](https://github.com/daggerhart/openid-connect-generic)
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘incomplete-user-claim errors’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/daggerhart-openid-connect-generic.
   svg)
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 * [Frequently Asked Questions](https://wordpress.org/plugins/daggerhart-openid-connect-generic/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/daggerhart-openid-connect-generic/)
 * [Active Topics](https://wordpress.org/support/plugin/daggerhart-openid-connect-generic/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/daggerhart-openid-connect-generic/unresolved/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Jonathan Daggerhart](https://wordpress.org/support/users/daggerhart/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/incomplete-user-claim-errors/#post-10844769)
 * Status: not resolved