Title: Inconsistent Hyperlinked Image Lightbox Transition Effect
Last modified: February 11, 2019

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# Inconsistent Hyperlinked Image Lightbox Transition Effect

 *  Resolved [blyang23](https://wordpress.org/support/users/blyang23/)
 * (@blyang23)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/inconsistent-hyperlinked-image-lightbox-transition-effect/)
 * Hey Envira Gallery Team,
 * Thanks a lot for the wonderful work! but I am encountering a problem which I 
   am rather unsure about.
 * I am currently working on my site’s usability testing and have realized that 
   the hyperlinked images display different transition effects on different browsers
   when redirecting a user to another page after being clicked.
 * The images I used are linked to different pages, and on Safari (MacOS & iOS) 
   and Chrome (iOS), those pages get reloaded on the same tab smoothly upon clicking.
   However, on Chrome (MacOS), lightbox effect would create a huge preview of the
   entire page for a few seconds as if it’s a page-within-page and transits into
   the new page shortly after. May I know if this is a feature for the lite version
   I am unaware of, and if there is a way to standardize the transition effects 
   across different browsers?
 * Thanks a lot in advance!
 * Cheers,
    BL

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [aky01usa](https://wordpress.org/support/users/aky01usa/)
 * (@aky01usa)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/inconsistent-hyperlinked-image-lightbox-transition-effect/#post-11194052)
 * Hi 🙂
 * May I ask are you using the Envira Lite plugin or a paid licensed version?
 * Our lightbox doesn’t support showing webpages in the lightbox. We would only 
   link and open that page rather than displaying it in the lightbox.
 * Can you send a link through to the site in question if this is for the Free version?
   If this is for the paid version, can you please open up a ticket with our support?
   [http://enviragallery.com/contact](http://enviragallery.com/contact)
 *  Thread Starter [blyang23](https://wordpress.org/support/users/blyang23/)
 * (@blyang23)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/inconsistent-hyperlinked-image-lightbox-transition-effect/#post-11194112)
 * Hey!
 * Thanks a lot for the prompt reply and I am using the free version!
    That was 
   my initial understanding of how lightbox works as well, but somehow I am encountering
   the aforementioned problem on this page [https://ybaolong.com/index.php/writings/](https://ybaolong.com/index.php/writings/).
 * Whenever I attempt to click an image to move on to another page, it leads to 
   an awkward transition first, which only occurs on Chrome (MacOS).
 * Thanks once again!
 *  [aky01usa](https://wordpress.org/support/users/aky01usa/)
 * (@aky01usa)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/inconsistent-hyperlinked-image-lightbox-transition-effect/#post-11194552)
 * Hey [@blyang23](https://wordpress.org/support/users/blyang23/) Oh I see, that’s
   very strange!
 * Would you mind opening up a ticket with our support? Just list that you have 
   a Basic Question. Tell them that I sent you over. [http://enviragallery.com/contact](http://enviragallery.com/contact)
 *  Thread Starter [blyang23](https://wordpress.org/support/users/blyang23/)
 * (@blyang23)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/inconsistent-hyperlinked-image-lightbox-transition-effect/#post-11196070)
 * Thank you so much! I have submitted a request via the contact form and hopefully,
   I could figure this out soon.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Inconsistent Hyperlinked Image Lightbox Transition Effect’ is closed 
to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [blyang23](https://wordpress.org/support/users/blyang23/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/inconsistent-hyperlinked-image-lightbox-transition-effect/#post-11196070)
 * Status: resolved