Incorrect API Key Error when Using Chatbot: use Azure API

  • Resolved brian0616

    (@brian0616)


    3 years, 1 month ago

    After installing the package and configuring the Azure key and other information, I successfully tested the conversation in the playground of the WordPress backend. However, when I input messages using the chatbot, an error occurs: “Error while calling OpenAI: Incorrect API key provided.” I am not sure what the reason is, but could it be because the chatbot has not correctly switched to using the Azure API? I have attached a screenshot. Thank you again for this fantastic and easy-to-use package.

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  • Plugin Author Jordy Meow

    (@tigroumeow)

    3 years, 1 month ago

    Hi @brian0616,

    It’s only using Azure if the model was found in your Azure config (in the Settings). So you need to properly link your Deployments to the Models, and that will work 🙂 If the model is not found, my plugin switches to OpenAI.

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