Title: Incorrect Attachment
Last modified: November 3, 2019

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# Incorrect Attachment

 *  Resolved [jkwalz](https://wordpress.org/support/users/jkwalz/)
 * (@jkwalz)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/incorrect-attachment/)
 * I seem to be having a problem where the plugin is mixing up attachments. If someone
   submits a form with an attachment and then someone else submits another form 
   after that with an attachment OF THE SAME NAME, the plugin will send me the first
   attachment in both cases. Even though the second attachment has different content.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fincorrect-attachment%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Ethan Choi](https://wordpress.org/support/users/ethanchoi/)
 * (@ethanchoi)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/incorrect-attachment/#post-12095435)
 * Hi [@jkwalz](https://wordpress.org/support/users/jkwalz/),
 * If you have a license subscription with us, please contact us by [submitting a support ticket](https://wpforms.com/contact/)
   with your WordPress credentials, if posssible, so we can take a closer look at
   the issue.
 * Thanks!
 *  Thread Starter [jkwalz](https://wordpress.org/support/users/jkwalz/)
 * (@jkwalz)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/incorrect-attachment/#post-12096037)
 * Sorry, I am not a paid licence holder. I only brought this up because it is an
   obvious bug that would need to be addressed. I don’t know how many of your users
   have customers who send identically-named files as attachments to a form. Not
   many I bet. In fact I might be the first.
 * So customer C1 sends attaches a files called FMG_20191101 because it is a list
   of items they exported from another website. Then customer C2 attaches a list
   exported from the same place on the same day called the same thing – FMG_20191101
   because that is how the files are named on export. C1 attaches the file just 
   fine, but when C2 attaches the file (same name, different content) the plugin
   substitutes the file from C1 in error.
 * This is a problem with the plugin regardless of whether it is a paid licence 
   or not. I hop you take the time to investigate.
 * Thanks –
 * Jason
 *  [Jared Atchison](https://wordpress.org/support/users/jaredatch/)
 * (@jaredatch)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/incorrect-attachment/#post-12096046)
 * [@jkwalz](https://wordpress.org/support/users/jkwalz/) – thanks for the follow
   up! I suspect maybe you are using a different plugin and not WPForms?
 * File Upload functionality is only available to paid license holders. In addition
   to this, we do not currently support email notification attachments with files
   that are uploaded.
 *  Thread Starter [jkwalz](https://wordpress.org/support/users/jkwalz/)
 * (@jkwalz)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/incorrect-attachment/#post-12096062)
 * Hmmm…maybe I am paid??
 * Here is the form:
 * [https://www.jetbeads.com/order-request-form/](https://www.jetbeads.com/order-request-form/)
 * Here is the CSS from the Submit button so it is definitely WPForms:
 * div.wpforms-container-full .wpforms-form button[type=submit] {
    }
 *  [Jared Atchison](https://wordpress.org/support/users/jaredatch/)
 * (@jaredatch)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/incorrect-attachment/#post-12096074)
 * Looks like it! 🙂
 * When you get a chance please email [support@wpforms.com](https://wordpress.org/support/topic/incorrect-attachment/support@wpforms.com?output_format=md)
   and reference this page. We’ll be able to track down your license and help get
   this figured out!
 *  Thread Starter [jkwalz](https://wordpress.org/support/users/jkwalz/)
 * (@jkwalz)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/incorrect-attachment/#post-12096112)
 * Thanks! I just fired off the email.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Incorrect Attachment’ is closed to new replies.

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 * 6 replies
 * 3 participants
 * Last reply from: [jkwalz](https://wordpress.org/support/users/jkwalz/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/incorrect-attachment/#post-12096112)
 * Status: resolved