Title: Incorrect Pass/Failed Calculation
Last modified: December 23, 2022

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# Incorrect Pass/Failed Calculation

 *  Resolved [megajess](https://wordpress.org/support/users/megajess/)
 * (@megajess)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/incorrect-pass-failed-calculation/)
 * I set pass score to 80%
 * Even if the user answered 10 out 10 questions correctly, it displays the “Failed”
   message. Shows 10/10 and Fail
 * To recreate the issue can login with the user name Jess, Password mary37
 * I created this (and other tests) using default settings from the one test that
   functions properly. I also tried to duplicate the test working properly and added
   proper questions. Still, the Pass/Fail results message shows incorrectly
 * ![](https://carebiz.net/2023/2022/12/19/infection-control/)
 * P.S. I sent support request but decided to post here to have all answers at the
   same place
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fincorrect-pass-failed-calculation%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/incorrect-pass-failed-calculation/#post-16315520)
 * Dear [@megajess](https://wordpress.org/support/users/megajess/),
 * Thank you for the topic.
 * Please provide us with **screenshots **of the options of the **Settings **and
   the **Results Settings **tab so that we can check the settings configuration 
   and understand the reason for the problem you are experiencing.
 * By the way, as you are currently using the Pro version of the plugin, please 
   contact us via [this form](https://ays-pro.com/contact) for premium support and
   further investigation of your case. Our customer care specialists will always
   be happy to help you.
 * Commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
 *  Thank you.

Viewing 1 replies (of 1 total)

The topic ‘Incorrect Pass/Failed Calculation’ is closed to new replies.

 * ![](https://ps.w.org/quiz-maker/assets/icon-256x256.png?rev=2174282)
 * [Quiz Maker by AYS](https://wordpress.org/plugins/quiz-maker/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/incorrect-pass-failed-calculation/#post-16315520)
 * Status: resolved