Title: Increase timeout?
Last modified: November 22, 2019

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# Increase timeout?

 *  [klishb](https://wordpress.org/support/users/klishb/)
 * (@klishb)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/increase-timeout/)
 * I’m using Office 365 to send authenticated email. It normally works great since
   setting it up about a month ago. Yesterday we had one instance where it timed
   out. Not sure why. The fallback method is set to do direct send to our MX Record
   which essentially by passes authentication and could get marked as junk if not
   handled with care (I have a rule that marks it safe in this case). Since the 
   recipient was internal that worked for this particular case immediately after
   the failure. The result was the display name of the sender looked a bit different
   to the person that received it.
 * Looking at the logs it says it timed out on the first attempt and that’s why 
   it went to fallback. I don’t see any other occurrence of that in recent history.
   Interestingly, Office 365 did respond I have a session transcript, but I see 
   no failure in the transcript. Not sure if I should look to increase the TCP Connection
   Timeout especially if it normally works well. It would be nice if there was an
   option to retry once rather than immediately use the fallback method. Thoughts?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [yehudah](https://wordpress.org/support/users/yehudah/)
 * (@yehudah)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/increase-timeout/#post-12168039)
 * Hi,
 * Can you attach the full error? some kind of code and then “time out”.
 * There are really rare cases I can justify blow up the core code with some kind
   of queue mechanism.
 * **I didn’t test this**, but another user sad this plugin worked for him:
    [https://wordpress.org/plugins/gd-mail-queue/](https://wordpress.org/plugins/gd-mail-queue/)
 *  [Rafael Rodrigues](https://wordpress.org/support/users/rafaelrodrigues/)
 * (@rafaelrodrigues)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/increase-timeout/#post-12170581)
 * Hi

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Increase timeout?’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Rafael Rodrigues](https://wordpress.org/support/users/rafaelrodrigues/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/increase-timeout/#post-12170581)
 * Status: not resolved