Title: Infinity Top Scroll after change ZIP Code
Last modified: April 6, 2022

---

# Infinity Top Scroll after change ZIP Code

 *  Resolved [lortan29](https://wordpress.org/support/users/lortan29/)
 * (@lortan29)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/infinity-top-scroll-after-change-zip-code/)
 * After activating your plugin, something strange starts to happen to the Checkout
   page. When you enter the wrong zip code, the page starts to constantly update
   and at the same time constantly scrolls to the error. What is the problem? Video
   attached belowhttps://capture.dropbox.com/9qO9gYsGvUk9FxKY
 *     ```
       ### WordPress Environment ###
   
       WordPress address (URL): https://mtp-new.comradeserver.com/wp
       Site address (URL): https://mtp-new.comradeserver.com
       WC Version: 6.3.1
       REST API Version: ✔ 6.3.1
       WC Blocks Version: ✔ 6.9.0
       Action Scheduler Version: ✔ 3.4.0
       WC Admin Version: ✔ 3.2.1
       Log Directory Writable: ✔
       WP Version: 5.9.3
       WP Multisite: –
       WP Memory Limit: 256 MB
       WP Debug Mode: –
       WP Cron: ✔
       Language: en_US
       External object cache: –
   
       ### Server Environment ###
   
       Server Info: Apache
       PHP Version: 8.1.4
       PHP Post Max Size: 8 MB
       PHP Time Limit: 30
       PHP Max Input Vars: 1000
       cURL Version: 7.58.0
       OpenSSL/1.1.1
   
       SUHOSIN Installed: –
       MySQL Version: 10.4.17-MariaDB-1:10.4.17+maria~bionic
       Max Upload Size: 2 MB
       Default Timezone is UTC: ✔
       fsockopen/cURL: ✔
       SoapClient: ✔
       DOMDocument: ✔
       GZip: ✔
       Multibyte String: ✔
       Remote Post: ✔
       Remote Get: ✔
   
       ### Database ###
   
       WC Database Version: 6.3.1
       WC Database Prefix: wp_
       Total Database Size: 18.41MB
       Database Data Size: 11.47MB
       Database Index Size: 6.94MB
       wp_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
       wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_actionscheduler_actions: Data: 0.28MB + Index: 0.47MB + Engine InnoDB
       wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_actionscheduler_logs: Data: 0.23MB + Index: 0.17MB + Engine InnoDB
       wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
       wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_hfcm_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_mo_openid_linked_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_options: Data: 4.08MB + Index: 0.22MB + Engine InnoDB
       wp_postmeta: Data: 3.50MB + Index: 3.95MB + Engine InnoDB
       wp_posts: Data: 1.36MB + Index: 0.13MB + Engine InnoDB
       wp_redirection_404: Data: 0.17MB + Index: 0.05MB + Engine InnoDB
       wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
       wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
       wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
       wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
       wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
       wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
       wp_yoast_indexable: Data: 0.44MB + Index: 0.27MB + Engine InnoDB
       wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
       wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
       wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
       wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
   
       ### Post Type Counts ###
   
       attachment: 317
       conditions: 36
       jobs: 1
       nav_menu_item: 62
       page: 24
       post: 8
       product: 60
       revision: 138
       saswp: 2
       saswp_reviews: 3
       services: 20
       team: 8
   
       ### Security ###
   
       Secure connection (HTTPS): ✔
       Hide errors from visitors: ✔
   
       ### Active Plugins (29) ###
   
       Gravity Forms: by Gravity Forms – 2.6.1
       Flexible Content Preview for Advanced Custom Fields: by Jameel Moses – 1.0.6
       Admin Menu Editor: by Janis Elsts – 1.10
       Advanced Custom Fields PRO: by Delicious Brains – 5.12.1
       Autoremove Attachments: by Polygon Themes – 1.3.1
       Classic Editor: by WordPress Contributors – 1.6.2
       Facebook for WooCommerce: by Facebook – 2.6.12
       Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.23
       Gravity Forms Mailchimp Add-On: by Gravity Forms – 5.0
       Header Footer Code Manager: by 99robots – 1.1.20
       Jetpack: by Automattic – 10.8
       Members: by MemberPress – 3.1.7
       Facebook for WordPress: by Facebook – 3.0.6
       Permalink Manager Lite: by Maciej Bis – 2.2.17
       Post Types Order: by Nsp Code – 1.9.8
       Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.1.1
       Redirection: by John Godley – 5.2.3
       Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.95
       SVG Support: by Benbodhi – 2.4.2
       WebP Express: by Bjørn Rosell – 0.25.0
       Woo Discount Rules PRO 2.0: by Flycart – 2.3.10
       Woo Discount Rules: by Flycart – 2.3.13
       Product Feed PRO for WooCommerce: by AdTribes.io – 11.5.0
       WooCommerce Authorize.Net Gateway: by SkyVerge – 3.6.0
       WooCommerce Subscriptions: by WooCommerce – 3.1.3
       WooCommerce: by Automattic – 6.3.1
       WordPress Importer: by wordpressdotorg – 0.7
       Yoast SEO: by Team Yoast – 18.5.1
       WP Mail SMTP: by WPForms – 3.3.0
   
       ### Inactive Plugins (4) ###
   
       Query Monitor: by John Blackbourn – 3.8.2
       Social Login, Social Sharing by miniOrange: by <a href="https://www.miniorange.com/">miniOrange</a> – 7.5.10
       WooCommerce AddOn by miniOrange: by miniOrange – 1.0.0
       WooCommerce Shipping & Tax: by WooCommerce – 1.25.25
   
       ### Must Use Plugins (2) ###
   
       Bedrock Autoloader: by Roots – 1.0.3
       Register Theme Directory: by Roots – 1.0.0
   
       ### Settings ###
   
       API Enabled: –
       Force SSL: –
       Currency: USD ($)
       Currency Position: left
       Thousand Separator: ,
       Decimal Separator: .
       Number of Decimals: 2
       Taxonomies: Product Types: external (external)
       grouped (grouped)
       simple (simple)
       subscription (subscription)
       variable (variable)
       variable subscription (variable-subscription)
   
       Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
       exclude-from-search (exclude-from-search)
       featured (featured)
       outofstock (outofstock)
       rated-1 (rated-1)
       rated-2 (rated-2)
       rated-3 (rated-3)
       rated-4 (rated-4)
       rated-5 (rated-5)
   
       Connected to WooCommerce.com: –
   
       ### WC Pages ###
   
       Shop base: #6 - /all-products/
       Cart: #7 - /cart/
       Checkout: #8 - /checkout/
       My account: #9 - /my-account/
       Terms and conditions: ❌ Page not set
   
       ### Theme ###
   
       Name: MTP
       Version: 1.0.0
       Author URL: https://comradeweb.com/
       Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
       WooCommerce Support: ✔
   
       ### Templates ###
   
       Overrides: MTP/woocommerce/archive-product.php
       MTP/woocommerce/cart/cart-empty.php
       MTP/woocommerce/cart/cart.php
       MTP/woocommerce/content-single-product.php
       MTP/woocommerce/global/breadcrumb.php
       MTP/woocommerce/global/quantity-input.php
       MTP/woocommerce/single-product/add-to-cart/external.php
       MTP/woocommerce/single-product/add-to-cart/grouped.php
       MTP/woocommerce/single-product/add-to-cart/simple.php
       MTP/woocommerce/single-product/add-to-cart/variable.php
       MTP/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
       MTP/woocommerce/single-product/add-to-cart/variation.php
       MTP/woocommerce/single-product/product-image.php
       MTP/woocommerce/single-product/product-thumbnails.php
       MTP/woocommerce/single-product/related.php
       MTP/woocommerce/single-product/title.php
       MTP/woocommerce/single-product.php
   
       ### Subscriptions ###
   
       WCS_DEBUG: ✔ No
       Subscriptions Mode: ❌ Staging
       Subscriptions Live URL: https://mtp.com/wp
       Subscription Statuses: –
       WooCommerce Account Connected: ❌ No
       Report Cache Enabled: ✔ Yes
       Cache Update Failures: ✔ 0 failure
   
       ### Store Setup ###
   
       Country / State: United States (US) — Minnesota
   
       ### Payment Gateway Support ###
   
       Cash on delivery: products
       Authorize.Net Credit Card: products
       card_types
       payment_form
       inline
       lightbox
       tokenization
       token_editor
       charge
       charge-virtual
       authorization
       capture_charge
       customer_decline_messages
       refunds
       voids
       customer_id
       add_payment_method
       apple_pay
       subscriptions
       subscription_suspension
       subscription_cancellation
       subscription_reactivation
       subscription_amount_changes
       subscription_date_changes
       multiple_subscriptions
       subscription_payment_method_change_customer
       subscription_payment_method_change_admin
   
       ### Authorize.Net Credit Card ###
   
       Environment: Production
       Tokenization Enabled: ✔
       Debug Mode: Off
       Webhooks Enabled: ❌
       						Not generated
   
       ### Action Scheduler ###
   
       Complete: 984
       Oldest: 2022-03-24 06:15:16 +0000
       Newest: 2022-04-06 14:03:17 +0000
   
       Pending: 1
       Oldest: 2022-04-11 14:00:00 +0000
       Newest: 2022-04-11 14:00:00 +0000
   
       ### Status report information ###
   
       Generated at: 2022-04-06 14:05:25 +00:00
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finfinity-top-scroll-after-change-zip-code%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/)
 * (@3sonsdevelopment)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/infinity-top-scroll-after-change-zip-code/#post-15541256)
 * Hey [@lortan29](https://wordpress.org/support/users/lortan29/),
 * Thanks for reaching out. Were you able to get this resolved? When I tried to 
   trigger the error using an invalid ZIP code, there was no error message and the
   scroll to top behavior didn’t happen.
 * If you’re still having this trouble, please let me know exactly the steps to 
   take to replicate it and I’ll check again.
 * Thanks!
 *  Thread Starter [lortan29](https://wordpress.org/support/users/lortan29/)
 * (@lortan29)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/infinity-top-scroll-after-change-zip-code/#post-15549942)
 * Hello. I was forced to disable the plugin as it made testing difficult. At the
   moment I turned it back on, you can try again
 *  Thread Starter [lortan29](https://wordpress.org/support/users/lortan29/)
 * (@lortan29)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/infinity-top-scroll-after-change-zip-code/#post-15549965)
 * Is it possible to solve this problem sooner?
 *  [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/)
 * (@3sonsdevelopment)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/infinity-top-scroll-after-change-zip-code/#post-15551592)
 * Hi [@lortan29](https://wordpress.org/support/users/lortan29/),
 * Thanks for enabling that. I do see the problem on your site. I’ve not been able
   to replicate it on my test sites. Whenever a validation error like an incorrect
   ZIP code appears, I’m still able to scroll the checkout page.
 * Most likely that indicates there is some type of conflict on the site. Either
   with another plugin or with the theme. You can find out how to get to the root
   cause by following this guide.
 * [https://woocommerce.com/document/how-to-test-for-conflicts/](https://woocommerce.com/document/how-to-test-for-conflicts/)
 * Let us know what you find out.
 * Take care

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Infinity Top Scroll after change ZIP Code’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-services/assets/icon-256x256.png?rev=3234419)
 * [WooCommerce Tax (formerly WooCommerce Shipping & Tax)](https://wordpress.org/plugins/woocommerce-services/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-services/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-services/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-services/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-services/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-services/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/infinity-top-scroll-after-change-zip-code/#post-15551592)
 * Status: resolved