Plugin Support
Jasmine
(@hyenokian)
Dear @rbk1990,
Thank you for the topic.
Please let me explain the steps you need to follow to achieve your desired result.
Firstly, please create a section and insert a question in it with any question type (for instance, Radio).
Then, go to the Front, and find the corresponding section data-page-number. In our case, it is 4.
After that, replace YOUR_SURVEY_ID with the corresponding Survey ID, for example, 1.
Also, you need to check the page-ի number (YOUR_PAGE_NUMBER) from the Console.
See the screenshot: https://ibb.co/WP3Wwtn
So, please change this CSS code and insert it into the Surveys > particular survey > Custom CSS option.
div[id*='ays-survey-container-YOUR_SURVEY_ID'] .ays-survey-section[data-page-number="YOUR_PAGE_NUMBER"] .ays-survey-question-content {
display: none;
}
The final result must be, for instance, like this:
div[id*='ays-survey-container-1'] .ays-survey-section[data-page-number="4"] .ays-survey-question-content {
display: none;
}
Please check this and let us know about the outcome.
Thank you.
-
This reply was modified 3 years, 8 months ago by
Jasmine.
Hi Jasmin,
Thanks for the quick response. For me this didnt work;
https://freeimage.host/i/ihyxV9
This is the structure i have so added:
div[id*=’ays-survey-container-2′] .ays-survey-section[data-page-number=”1″] .ays-survey-question-content {
display: none;
}
Any tips?
Plugin Support
Jasmine
(@hyenokian)
Dear @rbk1990,
Thank you for your reply.
Please provide us with the link, where the given survey is located so that I can pass your case to our Development Team for further investigation.
Looking forward to your reply.
Thank you.
Hi Jasmine,
My site is behind a loginscreen. is there a possiblity to send some test credentials to your team? Although i think the given screenshot with structure should be sufficient.
Ruben
Plugin Support
Jasmine
(@hyenokian)
Dear @rbk1990,
Thank you for your reply.
Please contact us via this form and provide us with the information via email, as this is a public forum and it is not permitted to ask for detailed website information/any kind of access in this framework.
Thank you.
@rbk1990 Please don’t offer to send or post logon credentials on these forums: https://ww.wp.xz.cn/support/guidelines#the-bad-stuff It is not OK to offer, enter, or send site credentials on these forums. Thanks for your cooperation.
@hyenokian “as it is not permitted to ask for detailed website information/any kind of access in this framework” I’m am 100% sure you mean well but please never ask for credentials on these forums.
https://ww.wp.xz.cn/support/guidelines/#the-bad-stuff
Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.
If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.
Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.
It’s never necessary to do that. Here’s why.
There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.
You get the idea.
Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.
