Title: Informations collected
Last modified: May 25, 2024

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# Informations collected

 *  Resolved [wmv5967](https://wordpress.org/support/users/wmv5967/)
 * (@wmv5967)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/informations-collected/)
 * Hello
 * What should we tell our users about the information Cleantalk collects from the
   forms of our website? email, IP, each details of the form?
 * Thank you

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/informations-collected/#post-17781149)
 * Hello.
 * You can find answers to your question here: [https://cleantalk.org/publicoffer#privacy_shield_policy](https://cleantalk.org/publicoffer#privacy_shield_policy),
   [https://cleantalk.org/publicoffer#privacy](https://cleantalk.org/publicoffer#privacy),
   and [https://cleantalk.org/publicoffer#cleantalk_gdpr_compliance](https://cleantalk.org/publicoffer#cleantalk_gdpr_compliance).
 * Please, let us know if you have additional questions.
 *  Plugin Author [Denis Shagy](https://wordpress.org/support/users/shagimuratov/)
 * (@shagimuratov)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/informations-collected/#post-17781817)
 * Hello [@wmv5967](https://wordpress.org/support/users/wmv5967/),
 * As well as you can turn off collection of personal data at all, please look at
   thin manual [https://cleantalk.org/help/store-the-content-of-messages](https://cleantalk.org/help/store-the-content-of-messages)
 * Does it work for you?
 *  Thread Starter [wmv5967](https://wordpress.org/support/users/wmv5967/)
 * (@wmv5967)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/informations-collected/#post-17782004)
 * thank you very much
 * about the privacy links you provided, they seem to be more for the administrator
   who installs Cleantalk, than for the users. I was looking for something I can
   inform the users who send me messages with the contact forms of my website
 * about these setting
 * I had never seen these settings before. I realize that there was also an option
   to receive by email all messages logs not marked as Spam. This option was checked.
   But I never received anything. Does it work?
 * anyway, I have now unchecked both. I also removed some fields from being passed
   to Cleantalk. But maybe it is not necessary anymore, since I unchecked the Save
   option?
 *  Thread Starter [wmv5967](https://wordpress.org/support/users/wmv5967/)
 * (@wmv5967)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/informations-collected/#post-17782012)
 * so what I can now tell my users is that:
 * Cleantalk uses information to filter messages but does not save them.
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/informations-collected/#post-17782369)
 * Hello,
 * The ‘Send a copy of Anti-Spam log to my email’ works for manually marked requests:
 * [https://cleantalk.org/help/feedback-spam](https://cleantalk.org/help/feedback-spam)
 * Yes, Cleantalk uses the information to filter messages. All information is stored
   in your Dashboard for a limited period (7 or 45 days) and then deleted completely.
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/informations-collected/#post-17798234)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   topic as “resolved”.If you have any further questions, you can start a new topic
   or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Informations collected’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.png?rev=1637702)
 * [Anti Spam for Contact Forms, Comments & Online Stores - CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 7 replies
 * 4 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/informations-collected/#post-17798234)
 * Status: resolved