Title: Initial SCAN keepscrashing
Last modified: March 27, 2025

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# Initial SCAN keepscrashing

 *  Resolved [wastetocharity](https://wordpress.org/support/users/wastetocharity/)
 * (@wastetocharity)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/initial-scan-keepscrashing/)
 * Please- can someone get in touch with us regarding this timeout?
 * We cannot do the initial scan- so how are we supposed to perform the maintenence
   scan?
 * Please give me an email address where I can send you the full UR in private?????
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finitial-scan-keepscrashing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/initial-scan-keepscrashing/#post-18386794)
 * Hello.
 * You can contact our support team via our [private ticket system](https://cleantalk.org/my/support/open)
   or email us at [welcome@cleantalk.org](https://wordpress.org/support/topic/initial-scan-keepscrashing/welcome@cleantalk.org?output_format=md).
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/initial-scan-keepscrashing/#post-18391001)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   topic as “resolved”.If you have any further questions, you can start a new topic
   or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Initial SCAN keepscrashing’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/initial-scan-keepscrashing/#post-18391001)
 * Status: resolved