Title: Initial Sync – Does it email all subscribers?
Last modified: June 12, 2023

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# Initial Sync – Does it email all subscribers?

 *  Resolved [vpedrozo](https://wordpress.org/support/users/vpedrozo/)
 * (@vpedrozo)
 * [3 years ago](https://wordpress.org/support/topic/initial-sync-does-it-email-all-subscribers/)
 * I installed the plugin, connected it to my woocommerce store and I’m now on the
   3rd step of the setup (Add woocommerce audience settings.”
 * I want to sync the store, but I don’t want the plugin to send a mass email to
   all clients when I do the initial syncing.
 * It’s not clear whether the message under “Audience Defaults” will be sent to 
   everyone. Can you clarify, please?
 * My 2 questions about the “audience defaults” message are:
    - is the message in the section “audience defaults” going to be sent to all 
      subscribers when I sync my store to MailChimp?
    - aside from the initial sync, in which other cases is this message going to
      be sent to subscribers?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finitial-sync-does-it-email-all-subscribers%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [khungate](https://wordpress.org/support/users/khungate/)
 * (@khungate)
 * [2 years, 12 months ago](https://wordpress.org/support/topic/initial-sync-does-it-email-all-subscribers/#post-16819671)
 * Hi [@vpedrozo](https://wordpress.org/support/users/vpedrozo/), thanks for reaching
   out. To answer your questions, see below:
    1. The initial sync between Mailchimp and WooCommerce doesn’t automatically trigger
       any email to be sent to all subscribers. The purpose of the initial sync is 
       to transfer data, such as customer information, order details, and products,
       from WooCommerce to Mailchimp.
    2. No other cases will send messages to subscribers within the plugin itself. The
       sending of messages and Automations are controlled over at mailchimp.com within
       that feature set.
 * Let us know if you need anything else, happy to help.

Viewing 1 replies (of 1 total)

The topic ‘Initial Sync – Does it email all subscribers?’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-woocommerce/assets/icon-256x256.png?rev=1509501)
 * [Mailchimp for WooCommerce](https://wordpress.org/plugins/mailchimp-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [khungate](https://wordpress.org/support/users/khungate/)
 * Last activity: [2 years, 12 months ago](https://wordpress.org/support/topic/initial-sync-does-it-email-all-subscribers/#post-16819671)
 * Status: resolved