Title: insert button in editor broken
Last modified: August 22, 2016

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# insert button in editor broken

 *  Resolved [cyclocross](https://wordpress.org/support/users/cyclocross/)
 * (@cyclocross)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/insert-button-in-editor-broken/)
 * the insert slideshow button in the editor has broken with my latest upgrade. 
   instead the pop-up pulls up my whole site in the tiny popup. I don’t have a chance
   to insert the post #, etc.
 * [http://awesomescreenshot.com/08c3ijy459](http://awesomescreenshot.com/08c3ijy459)
 * [https://wordpress.org/plugins/slideshow-gallery/](https://wordpress.org/plugins/slideshow-gallery/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/)
 * (@contrid)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/insert-button-in-editor-broken/#post-5310392)
 * [@cyclocross](https://wordpress.org/support/users/cyclocross/)
 * This is not a known issue, I tested on our development site now as well.
 * There must be a plugin or the theme conflicting. Can you please deactivate other
   plugins temporarily and see if it works then? If not, can you temporarily switch
   the theme and see if that is causing it?
 * I look forward to your response.
 *  Thread Starter [cyclocross](https://wordpress.org/support/users/cyclocross/)
 * (@cyclocross)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/insert-button-in-editor-broken/#post-5310422)
 * Hmm, it worked fine before updating the plugin. but I did update another plugin
   at the same time. so there could be a conflict, but something did change. I’ll
   see what I can figure out.
 *  Thread Starter [cyclocross](https://wordpress.org/support/users/cyclocross/)
 * (@cyclocross)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/insert-button-in-editor-broken/#post-5310464)
 * So I downgraded the other plugin I upgraded and the editor botton for Slideshow
   Gallery still loads up my entire site (after a long wait). Can you think of anything
   else? Folder/File permissions?
 *  Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/)
 * (@contrid)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/insert-button-in-editor-broken/#post-5310527)
 * [@cyclocross](https://wordpress.org/support/users/cyclocross/)
 * Ok, please submit a ticket to us with WordPress login details so that we can 
   investigate: [http://tribulant.com/support/](http://tribulant.com/support/)
 * It is hard to say what the cause is without seeing it specifically.
 *  Plugin Author [Tribulant Software](https://wordpress.org/support/users/contrid/)
 * (@contrid)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/insert-button-in-editor-broken/#post-5310574)
 * [@cyclocross](https://wordpress.org/support/users/cyclocross/)
 * I believe this was resolved via your ticket, right?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘insert button in editor broken’ is closed to new replies.

 * ![](https://ps.w.org/slideshow-gallery/assets/icon-256x256.png?rev=1187457)
 * [Slideshow Gallery LITE](https://wordpress.org/plugins/slideshow-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/slideshow-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/slideshow-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/slideshow-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/slideshow-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/slideshow-gallery/reviews/)

## Tags

 * [button](https://wordpress.org/support/topic-tag/button/)
 * [editor](https://wordpress.org/support/topic-tag/editor/)
 * [new-window](https://wordpress.org/support/topic-tag/new-window/)
 * [popup](https://wordpress.org/support/topic-tag/popup/)

 * 5 replies
 * 2 participants
 * Last reply from: [Tribulant Software](https://wordpress.org/support/users/contrid/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/insert-button-in-editor-broken/#post-5310574)
 * Status: resolved