Title: &#8220;Insert Dynamic Text&#8221; button not working
Last modified: November 28, 2022

---

# “Insert Dynamic Text” button not working

 *  Resolved [Adam](https://wordpress.org/support/users/ahardy42/)
 * (@ahardy42)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/insert-dynamic-text-button-not-working/)
 * I’m testing out AcyMailing and I can’t get the “Insert Dynamic Text” button to
   insert anything into my draft email.
 * In fact this is the second incident where a button in the plugin doesn’t work.
   I couldn’t import my users into my subscribers newsletter list either – the button
   just didn’t do anything.
 * I’m on WP 6.1.1 and AcyMailing v 7.9.7, using either Firefox or Chrome on Linux
   Mint.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Alexandre – AcyMailing Newsletter Team](https://wordpress.org/support/users/alexacymailing/)
 * (@alexacymailing)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/insert-dynamic-text-button-not-working/#post-16243433)
 * Hi,
 * That’s so strange. Is there any JS error displayed in your browser console?
 *  Thread Starter [Adam](https://wordpress.org/support/users/ahardy42/)
 * (@ahardy42)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/insert-dynamic-text-button-not-working/#post-16243767)
 * Yes, big time!
 *     ```
       This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. admin.php
       JQMIGRATE: Migrate is installed, version 3.3.2 load-scripts.php:5:709
       MouseEvent.mozPressure is deprecated. Use PointerEvent.pressure instead. tinymce.min.js:2:7679
       parseJson@https://ecocounts.community/wp-content/plugins/acymailing/media/js/helpers.min.js?v=1669646254:1:25481
       get/<@https://ecocounts.community/wp-content/plugins/acymailing/media/js/helpers.min.js?v=1669646254:1:29317
       e@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:30038
       Deferred/then/l/</t<@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:30340
       setTimeout handler*Deferred/then/l/<@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:30549
       c@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:28327
       fireWith@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:29072
       fire@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:29108
       c@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:28327
       fireWith@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:29072
       l@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:80045
       send/o/<@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:82499
       EventHandlerNonNull*send@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:82685
       ajax@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:78435
       s.ajax@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:5:3931
       S[i]@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:80488
       get@https://ecocounts.community/wp-content/plugins/acymailing/media/js/helpers.min.js?v=1669646254:1:29253
       setDTextInsertion/<@https://ecocounts.community/wp-content/plugins/acymailing/media/js/editor_wysid_utils.min.js?v=1669646255&ver=6.1.1:1:100234
       dispatch@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:43064
       add/y.handle@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:41048
       helpers.min.js:1:25507
       jQuery.Deferred exception: t is undefined get/<@https://ecocounts.community/wp-content/plugins/acymailing/media/js/helpers.min.js?v=1669646254:1:29331
       e@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:30038
       Deferred/then/l/</t<@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:30340
       setTimeout handler*Deferred/then/l/<@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:30549
       c@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:28327
       fireWith@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:29072
       fire@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:29108
       c@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:28327
       fireWith@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:29072
       l@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:80045
       send/o/<@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:82499
       EventHandlerNonNull*send@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:82685
       ajax@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:78435
       s.ajax@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:5:3931
       S[i]@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:80488
       get@https://ecocounts.community/wp-content/plugins/acymailing/media/js/helpers.min.js?v=1669646254:1:29253
       setDTextInsertion/<@https://ecocounts.community/wp-content/plugins/acymailing/media/js/editor_wysid_utils.min.js?v=1669646255&ver=6.1.1:1:100234
       dispatch@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:43064
       add/y.handle@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:41048
        undefined load-scripts.php:2:31593
       Error calling https://ecocounts.community/wp-admin/admin-ajax.php?action=a…977&page=acymailing_dynamics&ctrl=dynamics&task=replaceDummy, responded with error undefined undefined helpers.min.js:1:29468
           get https://ecocounts.community/wp-content/plugins/acymailing/media/js/helpers.min.js?v=1669646254:1
           jQuery 15
           get https://ecocounts.community/wp-content/plugins/acymailing/media/js/helpers.min.js?v=1669646254:1
           setDTextInsertion https://ecocounts.community/wp-content/plugins/acymailing/media/js/editor_wysid_utils.min.js?v=1669646255&ver=6.1.1:1
           jQuery 2
       jQuery.Deferred exception: t is undefined get/<@https://ecocounts.community/wp-content/plugins/acymailing/media/js/helpers.min.js?v=1669646254:1:29331
       e@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:30038
       Deferred/then/l/</t<@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:30340
       setTimeout handler*Deferred/then/l/<@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:30549
       c@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:28327
       fireWith@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:29072
       fire@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:29108
       c@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:28327
       fireWith@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:29072
       l@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:80045
       send/o/<@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:82499
       EventHandlerNonNull*send@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:82685
       ajax@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:78435
       s.ajax@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:5:3931
       S[i]@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:80488
       get@https://ecocounts.community/wp-content/plugins/acymailing/media/js/helpers.min.js?v=1669646254:1:29253
       setDTextInsertion/<@https://ecocounts.community/wp-content/plugins/acymailing/media/js/editor_wysid_utils.min.js?v=1669646255&ver=6.1.1:1:100234
       dispatch@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:43064
       add/y.handle@https://ecocounts.community/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils&ver=6.1.1:2:41048
        undefined load-scripts.php:2:31593
       ```
   
 *  [Alexandre – AcyMailing Newsletter Team](https://wordpress.org/support/users/alexacymailing/)
 * (@alexacymailing)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/insert-dynamic-text-button-not-working/#post-16262585)
 * Hi Adam,
 * I feel so sorry for the late in replying to your message.
    I’ve forwarded this
   to our developers so they can have a look and give me some news.
 * I’ll get back to you as soon as I have some information for you.
 * Have a good day!
    Regards, Alex
 *  Thread Starter [Adam](https://wordpress.org/support/users/ahardy42/)
 * (@ahardy42)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/insert-dynamic-text-button-not-working/#post-16262623)
 * OK, that would be helpful. Thanks.
 *  [Alexandre – AcyMailing Newsletter Team](https://wordpress.org/support/users/alexacymailing/)
 * (@alexacymailing)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/insert-dynamic-text-button-not-working/#post-16264164)
 * Hi,
 * We did tons of tests on our side but we didn’t manage to reproduce the issue.
   
   Could you please contact us using our contact form on our side? This way the 
   dev team would be able to have a closer look at it 🙂
 * Regards,
    Alexandre

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘“Insert Dynamic Text” button not working’ is closed to new replies.

 * ![](https://ps.w.org/acymailing/assets/icon-256x256.png?rev=2912466)
 * [AcyMailing - An Ultimate Newsletter Plugin and Marketing Automation Solution for WordPress](https://wordpress.org/plugins/acymailing/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/acymailing/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/acymailing/)
 * [Active Topics](https://wordpress.org/support/plugin/acymailing/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/acymailing/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/acymailing/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Alexandre – AcyMailing Newsletter Team](https://wordpress.org/support/users/alexacymailing/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/insert-dynamic-text-button-not-working/#post-16264164)
 * Status: resolved