Title: Insert STB grayed out
Last modified: December 5, 2017

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# Insert STB grayed out

 *  Resolved [nsoutter](https://wordpress.org/support/users/nsoutter/)
 * (@nsoutter)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/insert-stb-grayed-out/)
 * Hey there!
 * Bought the pay version, but your website returns a 500 error when I try to send
   email help request.
 * Love STB. Had it uninstalled for a while, just brought it back into my blog (
   the Pro version), but it’s acting strange….
 * The menu to create a stb shows up on the visual editor, but it’s grayed out, 
   I can’t select it. Further, when I use shortcodes, they are ignored and the STB
   won’t show up.
 * Any thoughts?

Viewing 1 replies (of 1 total)

 *  Plugin Author [minimus](https://wordpress.org/support/users/minimus/)
 * (@minimus)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/insert-stb-grayed-out/#post-10104606)
 * Select any text…

Viewing 1 replies (of 1 total)

The topic ‘Insert STB grayed out’ is closed to new replies.

 * ![](https://ps.w.org/wp-special-textboxes/assets/icon-256x256.png?rev=1027834)
 * [Special Text Boxes](https://wordpress.org/plugins/wp-special-textboxes/)
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 * 1 reply
 * 2 participants
 * Last reply from: [minimus](https://wordpress.org/support/users/minimus/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/insert-stb-grayed-out/#post-10104606)
 * Status: resolved