Title: Insert tool question
Last modified: August 20, 2016

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# Insert tool question

 *  [cheriplett](https://wordpress.org/support/users/cheriplett/)
 * (@cheriplett)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/insert-tool-question/)
 * I have a Pro Gliffy account. I’ve installed the WordPress Gliffy plugin and configured
   it with my APT info.
 * When I’m in the Edit Page area, I see the Gliffy icon beside Upload/Insert above
   the content editor. When I click on it, I see my available public diagrams. When
   I select one, it inserts some code that begins and ends with “#” into my page.
 * However, when I view the page, I just see the gliffydiagram code and not my diagram.
 * What am I doing wrong?
 * Thanks, Cheri
 * [http://wordpress.org/extend/plugins/gliffy-plugin-for-wordpress/](http://wordpress.org/extend/plugins/gliffy-plugin-for-wordpress/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [gliffy](https://wordpress.org/support/users/gliffy/)
 * (@gliffy)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/insert-tool-question/#post-3199632)
 * Hi Cheri,
 * Would you please enter a ticket at [http://support.gliffy.com](http://support.gliffy.com),
   I would like to ask questions about your setup.
 * Thanks,
    Keith Rockhold Gliffy, Inc

Viewing 1 replies (of 1 total)

The topic ‘Insert tool question’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [gliffy](https://wordpress.org/support/users/gliffy/)
 * Last activity: [13 years, 6 months ago](https://wordpress.org/support/topic/insert-tool-question/#post-3199632)
 * Status: not resolved