Plugin Author
Tim W
(@timwhitlock)
Thanks, but I can’t see the difference to the original code. What am I missing?
A picture of code is not very useful here. Can you provide the diff? Or at least the actual code instead of an image.
Plugin Author
Tim W
(@timwhitlock)
Your link doesn’t work. If you just copied the PHP file to this location, then this is not the way to provide access to it.
I think it’s probably best that the person who fixed this bug posts information about what the bug was and how they fixed it.
I’ve pasted the php code on this page :http://butterfly-clients.com/encours/
Plugin Author
Tim W
(@timwhitlock)
Thank you. I can see their fix. It was not in your screenshot.
I won’t be implementing this fix into my code unless I can see what the bug was that it corrected. I understand why they did it. But I was quite deliberately not using their method.
Please submit the original problem as a bug report and I will evaluate how best to fix it.
Ok, I am having the same problem with another site.
Would you like me to send you id + password ?
If so, would you have a private mail ?
Plugin Author
Tim W
(@timwhitlock)
There is no private support over email and I cannot log into your server.
Please submit a reproducible bug report here. If you can’t do this, then please have the theme developers do so.
Plugin Author
Tim W
(@timwhitlock)
Your screenshot is not a bug report.
Please ask the developer that identified the root problem to provide a technically coherent description of it.
Same thing here.
And for the last two reviews (September 21st and 28th) it’s something that has been happening to other users as well.
Plugin Author
Tim W
(@timwhitlock)
And yet the 1-star reviewers did not submit a bug report either.
Writing “nothing in new language” does not provide any useful information that can be used to fix a bug. If you have the same problem then perhaps you can provide something more helpful.
I have provided help pages on providing diagnostic information and investigating Ajax problems.
It would be better to start a new thread, because there isn’t enough detail here to be confident your issue really is the same as the original poster’s.