Title: Instagram Feed Problems.
Last modified: August 31, 2016

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# Instagram Feed Problems.

 *  Resolved [foleas](https://wordpress.org/support/users/foleas/)
 * (@foleas)
 * [10 years ago](https://wordpress.org/support/topic/instagram-feed-problems/)
 * The instagram Feed is not showing images.
    When a try with my own account it 
   works, but with the client Account it is showing nothing.
 * I generate the token and the shortcode multiple times.
 * This is the site -> [http://mooppops.com/site2016/scoop/](http://mooppops.com/site2016/scoop/)
 * Thanks
 * [https://wordpress.org/plugins/feed-them-social/](https://wordpress.org/plugins/feed-them-social/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [foleas](https://wordpress.org/support/users/foleas/)
 * (@foleas)
 * [10 years ago](https://wordpress.org/support/topic/instagram-feed-problems/#post-7433441)
 * This is my System Info
 * ### Begin System Info ###
 * SITE_URL: [http://mooppops.com/site2016](http://mooppops.com/site2016)
    Feed 
   Them Social Version: 1.9.6
 * — WordPress Configuration
 * WordPress Version: 4.5.2
    Multisite: No Permalink Structure: /%postname%/ Active
   Theme: Euxino Child 1.0.0 PHP Memory Limit: 256M WP_DEBUG: Disabled
 * — Webserver Configuration
 * PHP Version: 5.6.21
    Web Server Info: Apache
 * — PHP Configuration:
 * Safe Mode: No
    Upload Max Size: 64M Post Max Size: 64M Upload Max Filesize: 64M
   Time Limit: 0 Max Input Vars: 5000 Allow URL File Open: On (1) Display Erros:
   On (1)
 * — PHP Extensions:
 * FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
 * — Active Plugins:
 * BackUpWordPress: 3.6.1
    Duplicate Post: 2.6 Euxino Plugin: 1.6.5 Events Manager:
   5.6.4 Feed Them Social (Facebook, Instagram, Twitter, etc): 1.9.6 Slider Revolution:
   5.2.5 WooCommerce: 2.5.5 WordPress Database Reset: 3.0.2 WPBakery Visual Composer:
   4.11.2.1 WP Disable Automatic Updates: 1.1 YITH WooCommerce Compare: 2.0.8 YITH
   WooCommerce Wishlist: 2.0.15 YouTube: 11.1
 * — Custom Token or Keys added to Options Pages
    — You must have a custom token
   to use the feeds
 * Facebook App Token: Yes
    FB App ID for Like Button:Yes Twitter Consumer Key: 
   Yes Twitter Secret: Yes Twitter Token: Yes Twitter Token Secret: Yes Instagram:
   Yes
 * — FaceBook & Twitter Date Format and Timezone
 * Date Format: l, F jS, Y \a\t g:ia
    Timezone: Kwajalein
 * ### End System Info ###
 *  Plugin Author [slickremix](https://wordpress.org/support/users/slickremix/)
 * (@slickremix)
 * [10 years ago](https://wordpress.org/support/topic/instagram-feed-problems/#post-7433443)
 * Thanks for the info. What is the instagram name of the person you are trying 
   to use. One thing to make sure of is they do not have any privacy settings set
   on that account as this will block the images from being available through the
   API.
 * Spencer
 *  Thread Starter [foleas](https://wordpress.org/support/users/foleas/)
 * (@foleas)
 * [10 years ago](https://wordpress.org/support/topic/instagram-feed-problems/#post-7433444)
 * This is the Client Instagram — > [http://www.instagram.com/mooppops](http://www.instagram.com/mooppops)
 * The Privacy is off ( background of button is gray and the “knob” is on the left)
 *  Thread Starter [foleas](https://wordpress.org/support/users/foleas/)
 * (@foleas)
 * [10 years ago](https://wordpress.org/support/topic/instagram-feed-problems/#post-7433447)
 * I could comfirm the mail account, instagram is not sending me that mail again.
   
   I don’t know if it is important
 *  Plugin Author [slickremix](https://wordpress.org/support/users/slickremix/)
 * (@slickremix)
 * [10 years ago](https://wordpress.org/support/topic/instagram-feed-problems/#post-7433448)
 * It appears our name to ID converter did not work proper in your case. If you 
   ever see that happen you can also use this link to try to see if you get a different
   result. [http://jelled.com/instagram/lookup-user-id](http://jelled.com/instagram/lookup-user-id)
 * This shortcode worked for me ok. [http://feedthemsocial.com/test3/](http://feedthemsocial.com/test3/)
   [
   fts_instagram instagram_id=2948161432 pics_count=10 type=user]
 * Spencer
 *  Plugin Author [slickremix](https://wordpress.org/support/users/slickremix/)
 * (@slickremix)
 * [9 years, 12 months ago](https://wordpress.org/support/topic/instagram-feed-problems/#post-7433625)
 * Our APP has been approved! Please Upgrade to version 1.9.8 to fix all Instagram
   issues. Thanks for your patience!
 * Spencer

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Instagram Feed Problems.’ is closed to new replies.

 * ![](https://ps.w.org/feed-them-social/assets/icon-256x256.jpg?rev=998039)
 * [Feed Them Social - Social Media Feeds, Video, and Photo Galleries](https://wordpress.org/plugins/feed-them-social/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/feed-them-social/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/feed-them-social/)
 * [Active Topics](https://wordpress.org/support/plugin/feed-them-social/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/feed-them-social/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/feed-them-social/reviews/)

## Tags

 * [social](https://wordpress.org/support/topic-tag/social/)

 * 6 replies
 * 2 participants
 * Last reply from: [slickremix](https://wordpress.org/support/users/slickremix/)
 * Last activity: [9 years, 12 months ago](https://wordpress.org/support/topic/instagram-feed-problems/#post-7433625)
 * Status: resolved