Title: Install Directory Error
Last modified: August 20, 2016

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# Install Directory Error

 *  Resolved [nomad1109](https://wordpress.org/support/users/nomad1109/)
 * (@nomad1109)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/install-directory-error/)
 * Unable to create directory /var/www/vhosts/host.com/sites/site.com//var/www/vhosts/
   host.com/sites/site.com/wp-content/uploads/slp/. Is its parent directory writable
   by the server?
 * This happens when I try and activate the plugin.
 * Is this something common to may virtualized installs and such? And what should
   I ask the host company to change for me in order for this to work?
 * Any help is appreciated.
 * [http://wordpress.org/extend/plugins/store-locator-le/](http://wordpress.org/extend/plugins/store-locator-le/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Lance Cleveland](https://wordpress.org/support/users/charlestonsw/)
 * (@charlestonsw)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/install-directory-error/#post-3252565)
 * You need to turn on the write permissions in that specific directory. Is should
   be in your “owned” space. Make sure ./wp-content/uploads is writable by your 
   web process.
 * The plugin should still work but I’d be surprised if you don’t have other side
   effects outside of the SLP plugin if new stuff cannot be created/stored there.
 *  Thread Starter [nomad1109](https://wordpress.org/support/users/nomad1109/)
 * (@nomad1109)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/install-directory-error/#post-3252569)
 * Thank you for the help, I didn’t want to just start changing things, but that
   did help.
 * I got the plugin installed without any more complaints, and I added the code 
   to a blank page, but as soon as that page loads, I get a browser pop up message
   saying ‘Store Locator Plus Script not loaded properly’
 * It doesn’t really give me any direction on where to go next, and I suspect it
   could be a theme or other related problem like some of the others in the forum.
 * Is this something you have seen before?
 * Thank you in advance for any insight.
 *  Thread Starter [nomad1109](https://wordpress.org/support/users/nomad1109/)
 * (@nomad1109)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/install-directory-error/#post-3252570)
 * as a followup, I downloaded Firefox and installed firebug to see what it was 
   saying about the page…
 * ReferenceError: slplus is not defined
    [Break On This Error]
 * if (slplus.use_sensor) {
 * csl.js?ver=3.2.1 (line 1316)
 * Tried reading up on sensor and such, but all I get is the Google GPS sensor info,
   and I am not sure if that is the right path.
 *  Plugin Author [Lance Cleveland](https://wordpress.org/support/users/charlestonsw/)
 * (@charlestonsw)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/install-directory-error/#post-3252571)
 * slplus will always be undefined if you are getting the “Store Locator Plus Script
   not loaded properly”. There is a self-check built-in to make sure the proper 
   javascript is running an initialized. If not, you get that error message.
 * You can try turning Force Load JavaScript off. It should be on by default. However
   if that is not working I suspect larger issues, possibly with the theme. If a
   theme does not employ WordPress 3.3+ compliant script management via proper enqueue
   script calls and proper page footer processing it is going to be ongoing battles
   to get SLP to work in that environment.
 * I suggest trying first with a base theme like Twenty Ten/Eleven/Twelve and see
   what happens. Sort out any issues there first as those 3 are very well tested.
   If those themes have problems there is a good chance the PHP configuration and/
   or server security settings are getting in the way.
 *  [Bryan](https://wordpress.org/support/users/btr214/)
 * (@btr214)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/install-directory-error/#post-3252576)
 * I get a similar error, but the directory structure is different. I noticed that
   the directory structure the error gives is not correct: The error states that
   it can’t create /home/content/27/10477527/html/mutualprotective.org/uploads/slp/;
   however, the file structure of my install should be /home/content/27/10477527/
   html/mutualprotective.org/wp-content/uploads/slp/
 * Why is the wp-content subfolder missing?
 *  Plugin Author [Lance Cleveland](https://wordpress.org/support/users/charlestonsw/)
 * (@charlestonsw)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/install-directory-error/#post-3252577)
 * It is based on what WordPress returns when SLP asks “what is the default WP upload
   directory”. You may need to check the WordPress install settings.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Install Directory Error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/store-locator-le_dac7af.svg)
 * [Store Locator Plus®](https://wordpress.org/plugins/store-locator-le/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/store-locator-le/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/store-locator-le/)
 * [Active Topics](https://wordpress.org/support/plugin/store-locator-le/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/store-locator-le/unresolved/)
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 * 6 replies
 * 3 participants
 * Last reply from: [Lance Cleveland](https://wordpress.org/support/users/charlestonsw/)
 * Last activity: [13 years, 3 months ago](https://wordpress.org/support/topic/install-directory-error/#post-3252577)
 * Status: resolved