Title: Install Failed
Last modified: August 20, 2016

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# Install Failed

 *  [Matt Burkley](https://wordpress.org/support/users/matt-burkley/)
 * (@matt-burkley)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/install-failed/)
 * When I tried to install the downloaded zip file I got this Fatal error: Cannot
   redeclare register_mysettings() (previously declared in /home/content/96/9877496/
   html/wp-content/plugins/html5-jquery-audio-player/index.php:81) in /home/content/
   96/9877496/html/wp-content/plugins/html5-jquery-audio-player-pro/plugin.php on
   line 69
 * Any suggestions, just purchased and downloaded the .zip file of the Pro version.
   Do I need to deactivate the free version before install?
 * [http://wordpress.org/extend/plugins/html5-jquery-audio-player/](http://wordpress.org/extend/plugins/html5-jquery-audio-player/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Maeve Lander](https://wordpress.org/support/users/enigmaweb/)
 * (@enigmaweb)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/install-failed/#post-3165309)
 * Hi Matt, yep the issue is that you have Lite version activated. Deactivate and
   then re-install the pro version and it should work.
 *  Thread Starter [Matt Burkley](https://wordpress.org/support/users/matt-burkley/)
 * (@matt-burkley)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/install-failed/#post-3165314)
 * Ok, that worked, but now if I add both playlists created on the same page… [http://dawaho.com/music/](http://dawaho.com/music/)
 * It ignores the one playlist and double ups the second list. If I delete the one
   or the other, they show up just fine. I was understanding you could have two 
   playlists on the same page.
 *  Plugin Author [Maeve Lander](https://wordpress.org/support/users/enigmaweb/)
 * (@enigmaweb)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/install-failed/#post-3165315)
 * Sorry Matt, a couple of other users have also reported this issue. I am working
   on the problem and trying to replicate it because it seems to be happening for
   several users. You should be able to add multiple playlists to other pages of
   your site, just for some people it seems like it mucks up the layout if you try
   to put more than 1 on the same page. Apologies for this inconvenience… trying
   to work it out asap. In the meantime, you are welcome to contact me privately
   to discuss refund because it doesn’t work for you. Sorry again.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Install Failed’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/html5-jquery-audio-player_2e2e2e.
   svg)
 * [HTML5 jQuery Audio Player](https://wordpress.org/plugins/html5-jquery-audio-player/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/html5-jquery-audio-player/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/html5-jquery-audio-player/)
 * [Active Topics](https://wordpress.org/support/plugin/html5-jquery-audio-player/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/html5-jquery-audio-player/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/html5-jquery-audio-player/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Maeve Lander](https://wordpress.org/support/users/enigmaweb/)
 * Last activity: [13 years, 7 months ago](https://wordpress.org/support/topic/install-failed/#post-3165315)
 * Status: not resolved