Title: install issues
Last modified: March 10, 2021

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# install issues

 *  Resolved [rcbunker](https://wordpress.org/support/users/rcbunker/)
 * (@rcbunker)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/install-issues-11/)
 * Installation failed: Could not copy file. cartflows/classes/fields/typography/
   class-cartflows-font-families.php
 * just wondering what i can do to combat this? tried installing via ftp and had
   a fatal error
 * Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [CartFlows Team](https://wordpress.org/support/users/cartflows/)
 * (@cartflows)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/install-issues-11/#post-14163368)
 * Hello [@rcbunker](https://wordpress.org/support/users/rcbunker/)
 * Thank you for getting in touch with us!
 * It seems that the issue is fixed at your end as you have marked the topic as 
   resolved. If not solved then can you please try deleting the CartFlows plugin
   and try installing the updated version from the WordPress Repo.
 * I hope this helps you.
 * Feel free to get in touch in case you need any help or assistance.
 *  Thread Starter [rcbunker](https://wordpress.org/support/users/rcbunker/)
 * (@rcbunker)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/install-issues-11/#post-14163634)
 * Spent the last two hours rewriting permissions via ftp, think its due to new 
   wordpress install
 *  Plugin Support [CartFlows Team](https://wordpress.org/support/users/cartflows/)
 * (@cartflows)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/install-issues-11/#post-14164663)
 * Hello,
 * Yes, this can happen due to the directory permission. If the directory has no
   proper access then it may restrict some files to copy it in.
 * Please try changing the directory file permissions and check that it is working
   or not.
 * I hope this helps you.
 * Feel free to get in touch in case you need any help or assistance.
 *  Thread Starter [rcbunker](https://wordpress.org/support/users/rcbunker/)
 * (@rcbunker)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/install-issues-11/#post-14164668)
 * Unfortunately it didn’t, ive made another thread as this is more of a wordpress
   issue, thanks for your help tho!
 *  Plugin Support [CartFlows Team](https://wordpress.org/support/users/cartflows/)
 * (@cartflows)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/install-issues-11/#post-14167212)
 * Hello,
 * You are most welcome.
 * Feel free to open a new support topic if you face any issues or having more questions
   or you can open a technical support ticket from our [website](https://cartflows.com/support/).
 * Have a great day ahead & stay safe.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘install issues’ is closed to new replies.

 * ![](https://ps.w.org/cartflows/assets/icon-256x256.gif?rev=3298049)
 * [CartFlows – Funnel Builder & Checkout Plugin for WooCommerce](https://wordpress.org/plugins/cartflows/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cartflows/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cartflows/)
 * [Active Topics](https://wordpress.org/support/plugin/cartflows/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cartflows/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cartflows/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [CartFlows Team](https://wordpress.org/support/users/cartflows/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/install-issues-11/#post-14167212)
 * Status: resolved