Title: Install Problem
Last modified: August 18, 2016

---

# Install Problem

 *  [joe_shields](https://wordpress.org/support/users/joe_shields/)
 * (@joe_shields)
 * [20 years, 1 month ago](https://wordpress.org/support/topic/install-problem-4/)
 * My host runs a windows server and has mysql and phpmyadmin installed.
    Database
   has been created (however cant find the privileges link mentioned in the wp help–
   so havent done that part) WP files are on my site. and the wp-config.php file
   has my new DB name, username, pw and address. going to ‘mysite.com/wpfolder/wp-
   admin/install.php’ gives me a 404 error.
 * Any ideas?
 * In the wp docs it says to create user and assign privs in phpmyadmin – my version
   of phpmyadmin appear to have a user/privs button – maybe this is the problem?
 * Any help would be greatly appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Les Bessant](https://wordpress.org/support/users/lesbessant/)
 * (@lesbessant)
 * [20 years, 1 month ago](https://wordpress.org/support/topic/install-problem-4/#post-372599)
 * If you’re getting a 404 from install.php, it may well not be there. Doesn’t sound
   like you’re getting as far as any stage where the db might be the problem.
 * If you can provide a link, someone here can have a look…
 *  Thread Starter [joe_shields](https://wordpress.org/support/users/joe_shields/)
 * (@joe_shields)
 * [20 years, 1 month ago](https://wordpress.org/support/topic/install-problem-4/#post-372601)
 * install.php path:
    [http://joeshields.net/kidsblog/wp-admin/install.php](http://joeshields.net/kidsblog/wp-admin/install.php)
 * my host company path:
    [http://www.ichibanweb.com](http://www.ichibanweb.com)
 * my wp-config.php details:
    // ** MySQL settings ** // define(‘DB_NAME’, ‘kids’);//
   The name of the database define(‘DB_USER’, ‘****’); // Your MySQL username define(‘
   DB_PASSWORD’, ‘********’); // …and password define(‘DB_HOST’, ‘mysql107.secureserver.
   net’); // 99% chance you won’t need to change this value
 *  [Mark (podz)](https://wordpress.org/support/users/podz/)
 * (@podz)
 * [20 years, 1 month ago](https://wordpress.org/support/topic/install-problem-4/#post-372603)
 * A guess.
    The folder kidsblog is at the same level as the public_html or www 
   folder? If so, the folder kidsblog must go inside public_html (or it could be
   called httpdocs / www / mainwebsite_html Drag and drop the folder – no need to
   reupload.
 * But that guess could be completely wrong!
 *  Thread Starter [joe_shields](https://wordpress.org/support/users/joe_shields/)
 * (@joe_shields)
 * [20 years, 1 month ago](https://wordpress.org/support/topic/install-problem-4/#post-372604)
 * The kidsblog folder is sitting on the root level eg:
 * ROOT/kidsblog/wp-admin/install.php
 * (eg the kidsblog folder is sitting at the same level as where the index.html 
   would sit)
 * ps- I have been able to load the readme.html file sitting in the kidsblog folder
   and another image located in the wp-admin/img folder, so the files appear to 
   be there..
 * pss- I have had wordpress running on this same website about 2 years ago but 
   cannot remember the setup..

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Install Problem’ is closed to new replies.

## Tags

 * [install.php](https://wordpress.org/support/topic-tag/install-php/)
 * [phpmyadmin](https://wordpress.org/support/topic-tag/phpmyadmin/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 4 replies
 * 3 participants
 * Last reply from: [joe_shields](https://wordpress.org/support/users/joe_shields/)
 * Last activity: [20 years, 1 month ago](https://wordpress.org/support/topic/install-problem-4/#post-372604)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics
