• Resolved kseniavoropaeva

    (@kseniavoropaeva)


    Hi there, I just installed your plugin successfully (i believe) and created a button, but not seeing it show up upon refresh. I followed the installation directions.

    Would love to use your plugin. Any idea what the issue could be? Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Maeve Lander

    (@enigmaweb)

    Please could you try switching to the default theme for testing and see if the buttons display? I checked your code and can see your theme is loading a tonne of stuff… it’s likely something is conflicting, so this check will confirm or refute that theory and we can troubleshoot further from there.

    Thanks

    Hi!
    I have the same problem.
    Button isn’t showing whit these settings:

    View post on imgur.com


    Thanks for help =)

    Plugin Author Maeve Lander

    (@enigmaweb)

    The most common reason why buttons don’t show is that they are covered by some other element.

    In the plugin settings there is a field where you can define z-index for the buttons. An element with a higher z-index is always in front of an element with a lower z-index. If you have tried a high z-index in that setting but your buttons still aren’t showing, it is likely that your theme has a very high z-index specified somewhere. This is not great practise, but is sometimes done in complex themes with lots of layered design elements, and also with page builders. As a last resort you can use CSS to force override the z-index for your buttons:

    #ssb-container { z-index: 9999 !important; }

Viewing 3 replies - 1 through 3 (of 3 total)

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