Title: Installation Form Not Working
Last modified: September 24, 2020

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# Installation Form Not Working

 *  Resolved [vanguardsolutions](https://wordpress.org/support/users/vanguardsolutions/)
 * (@vanguardsolutions)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/installation-252/)
 * Posting solution for others to see:
 * PROBLEM:
    The discovered that the registration form that appears on the plugin
   page after installation is not working.
 * Was able to enter an email address, but the yes or no options are not selectable.
   The checkbox for agreeing to terms and conditions works, but the continue button
   is not active.
 * The ability to complete installation was blocked, therefore unable to use the
   plugin.
 * VERSIONS:
    WordPress 5.5.1 running Twenty Twenty theme. WF Version 7.4.11
 * SOLUTION:
    Deactivated all plugins except Wordfence. Found that the form worked.
    -  This topic was modified 5 years, 8 months ago by [vanguardsolutions](https://wordpress.org/support/users/vanguardsolutions/).
    -  This topic was modified 5 years, 8 months ago by [vanguardsolutions](https://wordpress.org/support/users/vanguardsolutions/).

Viewing 1 replies (of 1 total)

 *  Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * (@wfpeter)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/installation-252/#post-13450760)
 * Hi [@vanguardsolutions](https://wordpress.org/support/users/vanguardsolutions/),
   thanks for your informative message.
 * To just further expand on the steps you’ve taken, it may have been due to a recent
   jQuery Migrate deprecation in WordPress 5.5 that hadn’t been rectified in one
   of your plugins. It may help to install the **Enable jQuery Migrate Helper** 
   plugin below to see if the issue is resolved:
 * [https://wordpress.org/plugins/enable-jquery-migrate-helper/](https://wordpress.org/plugins/enable-jquery-migrate-helper/)
 * You may also find this useful:
    [https://wordpress.org/support/topic/read-this-first-wordpress-5-5-master-list/](https://wordpress.org/support/topic/read-this-first-wordpress-5-5-master-list/)
 * If the above doesn’t fix the issue, disable all plugins other than Wordfence 
   again and reactivate them one by one to see when the issue arises. To do so I
   recommend the **Health Check & Troubleshooting** plugin which allows you to disable
   all plugins and switch to a default theme, but only for your user to prevent 
   downtime for other site visitors.
 * Thanks,
 * Peter.

Viewing 1 replies (of 1 total)

The topic ‘Installation Form Not Working’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/installation-252/#post-13450760)
 * Status: resolved