Title: Installation Error
Last modified: October 2, 2020

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# Installation Error

 *  Resolved [foxweb09](https://wordpress.org/support/users/foxweb09/)
 * (@foxweb09)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/installation-error-147/)
 * Hello,
    When I try to install the plugin I get the following error:
 * Installation failed: Unable to copy file. updraftplus/vendor/rackspace/php-opencloud/
   lib/OpenCloud/Common/Exceptions/ContainerCreateError.php

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/installation-error-147/#post-13483580)
 * Hi,
 * The best solution is to manually remove ‘updraftplus’ folder via FTP from the‘
   wp-content/plugins/’ directory.
 * Then manually upload the plugin via FTP. Download a fresh copy of the plugin 
   from WP.org [https://wordpress.org/plugins/updraftplus/](https://wordpress.org/plugins/updraftplus/)
 * After uploading the files, activate the plugin from your WordPress dashboard.
 * Best Wishes,
    Bryle

Viewing 1 replies (of 1 total)

The topic ‘Installation Error’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
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 * 1 reply
 * 2 participants
 * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/installation-error-147/#post-13483580)
 * Status: resolved