Title: Installation Error
Last modified: March 17, 2025

---

# Installation Error

 *  Resolved [zanzaboonda](https://wordpress.org/support/users/zanzaboonda/)
 * (@zanzaboonda)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/installation-error-172/)
 * Hello,
 * When I try to install this plugin (either automatically or via uploading the 
   zip file), I get the following error message:
 * _Could not copy file. ultimate-post/assets/img/wizard/wizard\_features/query\
   _builder.svg_
 * This prevents the plugin from being installed.
 * Any help would be appreciated. Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Finstallation-error-172%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Owadud](https://wordpress.org/support/users/owadud655/)
 * (@owadud655)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/installation-error-172/#post-18366834)
 * Hi,
 * It seems that your server is restricting the **SVG** file, which is preventing
   the plugin from being installed properly. Some hosting providers or security 
   settings block **SVG uploads** for security reasons.
   To resolve this, please 
   try the following:**Manually Upload the Plugin** – Extract the plugin ZIP file
   and upload the extracted folder to `wp-content/plugins/` via **FTP or File Manager**.
   Then, activate the plugin from the WordPress admin panel.If the issue persists,
   please let us know your hosting provider and any security plugins you are using
   so we can provide further guidance.
 *  Thread Starter [zanzaboonda](https://wordpress.org/support/users/zanzaboonda/)
 * (@zanzaboonda)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/installation-error-172/#post-18366840)
 * Ah, that makes sense. Thank you! This doesn’t seem like it should be a restricted
   file type, so I’ll look into that further but will try the manual upload if I
   can’t get that resolved. Appreciate your help!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Installation Error’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-post/assets/icon-256x256.gif?rev=2540610)
 * [Post Grid Gutenberg Blocks for News, Magazines, Blog Websites - PostX](https://wordpress.org/plugins/ultimate-post/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-post/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-post/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-post/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-post/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-post/reviews/)

## Tags

 * [installation](https://wordpress.org/support/topic-tag/installation/)

 * 2 replies
 * 2 participants
 * Last reply from: [zanzaboonda](https://wordpress.org/support/users/zanzaboonda/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/installation-error-172/#post-18366840)
 * Status: resolved