Title: Installation failed
Last modified: August 19, 2016

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# Installation failed

 *  Resolved [cfscare](https://wordpress.org/support/users/cfscare/)
 * (@cfscare)
 * [16 years, 12 months ago](https://wordpress.org/support/topic/installation-failed-1/)
 * I just tried to do an automatic upgrade to 2.8, and the installation failed:
 * Downloading update from [http://wordpress.org/wordpress-2.8.zip](http://wordpress.org/wordpress-2.8.zip)
 * Unpacking the core update
 * Verifying the unpacked files
 * Installing the latest version
 * Warning: copy(/home/cfscare/public_html/wordpress/wp-content/plugins/hello.php)[
   function.copy]: failed to open stream: Permission denied in /home/cfscare/public_html/
   wordpress/wp-admin/includes/class-wp-filesystem-direct.php on line 122
 * Warning: copy(/home/cfscare/public_html/wordpress/wp-content/plugins/hello.php)[
   function.copy]: failed to open stream: Permission denied in /home/cfscare/public_html/
   wordpress/wp-admin/includes/class-wp-filesystem-direct.php on line 122
 * Could not copy file: /home/cfscare/public_html/wordpress/wp-content/plugins/hello.
   php
 * Installation Failed
 * My site (futilitycloset.com) is now dead — all that displays is this message:
 * Fatal error: Cannot instantiate non-existent class: translations in /home/cfscare/
   public_html/wordpress/wp-includes/l10n.php on line 408
 * What can I do? I can get in via FTP, but there’s no way to log in to WordPress—
   the installation is not working at all. (One clue — I had just removed hello.
   php plugin, which I never use — judging from the warnings above, that’s part 
   of the problem. Thanks.)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [MichaelH](https://wordpress.org/support/users/michaelh/)
 * (@michaelh)
 * [16 years, 12 months ago](https://wordpress.org/support/topic/installation-failed-1/#post-1115890)
 * Download the WordPress 2.8 zip from the Download link at the top of this page,
   extract those files to your local machine, then use FTP and follow Steps 7 and
   8 of [Upgrading WordPress Extended](http://codex.wordpress.org/Upgrading_WordPress_Extended).
 *  Thread Starter [cfscare](https://wordpress.org/support/users/cfscare/)
 * (@cfscare)
 * [16 years, 12 months ago](https://wordpress.org/support/topic/installation-failed-1/#post-1115906)
 * Thanks for the quick response. I can’t seem to delete any of the existing files:
   They all give error 550, Permission denied. CHMOD is 644 for all of them. What
   should it be? Thanks again for your help.
 *  [Samuel B](https://wordpress.org/support/users/samboll/)
 * (@samboll)
 * [16 years, 12 months ago](https://wordpress.org/support/topic/installation-failed-1/#post-1115913)
 * **error 550**
    means you aren’t the owner of the server (at least the user name
   you are connecting with) if you are – check with webhost
 *  Thread Starter [cfscare](https://wordpress.org/support/users/cfscare/)
 * (@cfscare)
 * [16 years, 12 months ago](https://wordpress.org/support/topic/installation-failed-1/#post-1115921)
 * Ah! Thanks. The webhost reset some permissions and everything seems okay now.
 * One last question: Step 7 of the upgrade process:
 * [http://codex.wordpress.org/Upgrading_WordPress_Extended](http://codex.wordpress.org/Upgrading_WordPress_Extended)
 * … says not to delete the wp-images folder. I don’t seem to have a folder with
   that name; does it refer to wp-admin/images? Thanks again.
 *  [Samuel B](https://wordpress.org/support/users/samboll/)
 * (@samboll)
 * [16 years, 12 months ago](https://wordpress.org/support/topic/installation-failed-1/#post-1115927)
 * no – that refers to (possibly) the /wp-images folder – some folks create this–
   if you don’t have it don’t worry about it

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Installation failed’ is closed to new replies.

## Tags

 * [installation failed](https://wordpress.org/support/topic-tag/installation-failed/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 5 replies
 * 3 participants
 * Last reply from: [Samuel B](https://wordpress.org/support/users/samboll/)
 * Last activity: [16 years, 12 months ago](https://wordpress.org/support/topic/installation-failed-1/#post-1115927)
 * Status: resolved

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