Hi sym3088,
Thank you very much for your post and sorry to hear you have issues.
Did you try more than once? What is your PHP version, please?
Pavel
Hi there,
Thank you very much for your reply.
Not necessary to get access yet, as there are steps to take before.
Please, let me ask you if you are willing to upgrade your PHP? The version you are using is very old (5years) and even though ATUM should be able to run it, WooCommerce and WP recommendation says PHP7. The combination of the newest release of WC 3.5 and WP 4.9.8 and ATUM may fail the instal in some rare cases.
Are you ok to try the PHP update?
Pavel
