Title: installation impossible
Last modified: August 25, 2018

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# installation impossible

 *  Resolved [ledspros](https://wordpress.org/support/users/ledspros/)
 * (@ledspros)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/installation-impossible-3/)
 * Hello,
    I am trying to install your plug-in but each time, I have this fatal 
   error: “Cannot declare class WOODMART_Notices, because the name is already in
   use in /home/fireballnq/www/wp-content/themes/woodmart/inc/classes/Notices.php
   on line 7” If you have an idea and the solution, I will be very happy… Thanks
   for your help, Leds-Pros

Viewing 12 replies - 1 through 12 (of 12 total)

 *  Plugin Author [Gemini Labs](https://wordpress.org/support/users/geminilabs/)
 * (@geminilabs)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/installation-impossible-3/#post-10624353)
 * Is Woodmart a custom built theme?
 * Site Reviews has a class named “Notices.php” but it is [namespaced](https://daylerees.com/php-namespaces-explained/)
   with “GeminiLabs\SiteReviews” which should prevent conflicts with other software.
   It looks like the Woodmart theme might be doing something incorrectly if there
   is a conflict.
 * I have two suggestions for you:
 * 1. Install the following plugins and check for PHP errors or warnings:
 * [https://wordpress.org/plugins/config-constants/](https://wordpress.org/plugins/config-constants/)
   
   This plugin allows you to enable the global WP_DEBUG constant without having 
   to manually edit wp_config.php.
 * [https://wordpress.org/plugins/debug-bar/](https://wordpress.org/plugins/debug-bar/)
   
   This plugin (once WP_DEBUG is enabled) will let you see any PHP errors, warnings,
   and notices that may exist (alternately, you may also try [https://wordpress.org/plugins/blackbar/](https://wordpress.org/plugins/blackbar/)).
 * These should help you find out if your theme is doing anything incorrectly and
   causing problems.
 * 2. Send me an admin login for your site so I can login and debug the problem 
   for you.
    -  This reply was modified 7 years, 9 months ago by [Gemini Labs](https://wordpress.org/support/users/geminilabs/).
 *  Thread Starter [ledspros](https://wordpress.org/support/users/ledspros/)
 * (@ledspros)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/installation-impossible-3/#post-10624363)
 * Sorry,
    I am very bad with those things. So, I can create you an admin access
   but is it possible to send you on private mode ? Best Regards, Leds-Pros
 *  Plugin Author [Gemini Labs](https://wordpress.org/support/users/geminilabs/)
 * (@geminilabs)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/installation-impossible-3/#post-10624368)
 * Send to site-reviews[at]geminilabs(dot)io
 *  Thread Starter [ledspros](https://wordpress.org/support/users/ledspros/)
 * (@ledspros)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/installation-impossible-3/#post-10624379)
 * site-reviews[at]geminilabs(dot)io ??
    Not sur to undestand.
 *  Plugin Author [Gemini Labs](https://wordpress.org/support/users/geminilabs/)
 * (@geminilabs)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/installation-impossible-3/#post-10624384)
 * Replace [at] with @ and (dot) with .
 *  Thread Starter [ledspros](https://wordpress.org/support/users/ledspros/)
 * (@ledspros)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/installation-impossible-3/#post-10624393)
 * Ok, it’s done.
    Waiting for your answer, Best Regards
 *  Plugin Author [Gemini Labs](https://wordpress.org/support/users/geminilabs/)
 * (@geminilabs)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/installation-impossible-3/#post-10624510)
 * [@ledspros](https://wordpress.org/support/users/ledspros/) The problem was caused
   by a bug in Site Reviews that allowed namespace collisions in certain rare instances.
 * This has been fixed in v2.16.6. Site Reviews is now working on your website.
 * Please see: [https://wordpress.org/support/topic/quick-introduction-to-site-reviews/](https://wordpress.org/support/topic/quick-introduction-to-site-reviews/)
 *  Thread Starter [ledspros](https://wordpress.org/support/users/ledspros/)
 * (@ledspros)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/installation-impossible-3/#post-10624586)
 * Sorry, the plugin seems to be installed. But even if I change settings, nothing
   change… The displaying is always the same. This website is for a new client but
   always in test mode…
    May you have a look ? Thanks for your help, Best Regards
 *  Plugin Author [Gemini Labs](https://wordpress.org/support/users/geminilabs/)
 * (@geminilabs)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/installation-impossible-3/#post-10624659)
 * [@ledspros](https://wordpress.org/support/users/ledspros/)
 * **As I wrote in the previous reply, please see the following link:**
 * [https://wordpress.org/support/topic/quick-introduction-to-site-reviews/](https://wordpress.org/support/topic/quick-introduction-to-site-reviews/)
 * It is a quick visual introduction (video) to Site Reviews which demonstrates 
   how to use the basic functionality of the plugin.
 * I have gone ahead and added the Site Reviews shortcodes on the “Reviews” page
   on your website.
 * To learn about all of the available Site Reviews shortcode options, **please 
   make sure to read the “Site Reviews > Get Help > Documentation > Shortcodes**”
   page in the wp-admin.
    -  This reply was modified 7 years, 9 months ago by [Gemini Labs](https://wordpress.org/support/users/geminilabs/).
    -  This reply was modified 7 years, 9 months ago by [Gemini Labs](https://wordpress.org/support/users/geminilabs/).
    -  This reply was modified 7 years, 9 months ago by [Gemini Labs](https://wordpress.org/support/users/geminilabs/).
 *  Thread Starter [ledspros](https://wordpress.org/support/users/ledspros/)
 * (@ledspros)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/installation-impossible-3/#post-10625284)
 * Thanks a lot for your help.
    I called you back again yesterday because I watched
   your video, read documentations and so spent a lot of time to try to install 
   the plugin. But unfortunatly despite the bug that you have fixed, if I click 
   on the star on my page “review” as in your video, no window appears. It seems,
   we have to enter all the shortcodes manually… It is why I asked for your help
   again yesterday…
 * A last question: is it possible to add your review plugin on the theme setting(
   to have it on all product pages ) or do we have to enter shortocodes on each 
   single page product ? Because I have now both sort of reviews: yours and those
   of my theme. Any idea on how to have just yours ?
    example: [https://fireball-bouillettes.fr/produit/casquette-fireball/](https://fireball-bouillettes.fr/produit/casquette-fireball/)
 * Thanks for your help,
    Best Regards
 *  Plugin Author [Gemini Labs](https://wordpress.org/support/users/geminilabs/)
 * (@geminilabs)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/installation-impossible-3/#post-10625946)
 * 1. You are using the [WPBakery Page Builder](https://wpbakery.com/) plugin on
   your website (Éditeur de page) which replaces the default WordPress page editor.
   This is why the Site Reviews “Star” dropdown button does not show on your page
   editor.
 * 2. Since you are using the WPBakery Page Builder plugin, the only way to add 
   Site Reviews to your page is either to enter the shortcodes manually, or to use
   the provided two widgets.
 * 3. Site Reviews provides three shortcodes:
 * `[site_reviews]`
    This one displays your submitted reviews.
 * `[site_reviews_summary]`
    This one displays a summary of all your submitted reviews.
 * `[site_reviews_form]`
    This one displays a submission form so people can submit
   a review.
 * 4. Each of the shortcodes have many options that can be added to them. For complete
   documentation of each of the shortcodes, please see the **“Site Reviews > Get
   Help > Documentation > Shortcodes”** page in the WordPress admin.
 * 5. You have three options to add the shortcodes to your products:
 * Option 1: Enter them manually on each product.
    Option 2: Use the “Single product
   page” **Sidebar** and add the Site Reviews widgets Option 3: Edit the PHP of 
   your theme to add them programatically. For example: `<?php echo do_shortcode('[
   site_reviews]'); ?>`
 * 6. Since you wish to use Site Reviews for your products, I recommend using the“
   assign_to” and “assigned_to” options in your shortcodes. This will link reviews
   to your products instead of to your website. For example, to dynamically assign
   and display reviews to a product:
 *     ```
       [site_reviews_form assign_to=post_id]
       [site_reviews_summary assigned_to=post_id]
       [site_reviews assigned_to=post_id]
       ```
   
 * Please see the **“Site Reviews > Get Help > Documentation > Shortcodes”** page
   in the WordPress admin to learn more.
 * 7. To deactivate the woocommerce reviews, you might try this plugin ([https://wordpress.org/plugins/disable-woocommerce-reviews/](https://wordpress.org/plugins/disable-woocommerce-reviews/))
   or to a google search on how to disable woocommerce reviews.
 * 8. It is not possible to import third-party reviews into Site Reviews.
 * I hope this helps you.
    -  This reply was modified 7 years, 9 months ago by [Gemini Labs](https://wordpress.org/support/users/geminilabs/).
 *  Thread Starter [ledspros](https://wordpress.org/support/users/ledspros/)
 * (@ledspros)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/installation-impossible-3/#post-10626017)
 * Hi,
    Thanks a lot for your great answer and help. Best Regards, Leds-Pros

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘installation impossible’ is closed to new replies.

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 * 12 replies
 * 2 participants
 * Last reply from: [ledspros](https://wordpress.org/support/users/ledspros/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/installation-impossible-3/#post-10626017)
 * Status: resolved