Installation Issue

  • Resolved chatusvi

    (@chatusvi)


    5 years, 4 months ago

    Hello Team,
    I am unable to install the plugin to my wordpress site. It throws an error all the time.
    Error – “Header is not valid”
    Please do let me know how can i fix this.
    Thanks in advance.
    Regards,
    Chatusvi

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  • Plugin Author Justin Greer

    (@justingreerbbi)

    5 years, 4 months ago

    Thank you for reporting this issue. We are aware of the issue in some cases and are investigating. It seems like it might be an issue with the directory structure.

    Plugin Author Justin Greer

    (@justingreerbbi)

    5 years, 4 months ago

    Sorry for the issues. Please have a look at the new release 4.1.7.

    The issue was with the DB upgrade method that would run before the initial install which resulted in an error. The new update fixes this issue.

    For anyone with this issue, simply reloading the page would fix the issue but due to the error, it may seem like the plugin did not install correctly.

    Thank you for reporting this issue.

Viewing 2 replies - 1 through 2 (of 2 total)

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