Title: installation problem
Last modified: March 12, 2026

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# installation problem

 *  Resolved [jelux](https://wordpress.org/support/users/jelux/)
 * (@jelux)
 * [2 months, 3 weeks ago](https://wordpress.org/support/topic/installation-problem-170/)
 * Hi, I can’t install the plugin. I’m getting the following error, which I’ve attached
   as a link. I’m using this plugin on two WordPress installations on the same server
   and domain. The one in the subfolder works perfectly, but the one on the main
   site gives me an error. Both installations have the same plugins and use the 
   Wordfence plugin. I’ve set it to Learning Mode. What’s wrong?
 * [https://drive.google.com/file/d/1JlQany_rX8yG-_sRG_v7MGt2m4X6BaPD/view?usp=sharing](https://drive.google.com/file/d/1JlQany_rX8yG-_sRG_v7MGt2m4X6BaPD/view?usp=sharing)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/)
 * (@rogierlankhorst)
 * [2 months, 3 weeks ago](https://wordpress.org/support/topic/installation-problem-170/#post-18849185)
 * If you deactivate WordFence, does it resolve the issue?
 * Can you share a link to this site so I can take a look? If there’s an issue with
   tracking I should be able to see what the problem is from the front-end.

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/)
 * Last activity: [2 months, 3 weeks ago](https://wordpress.org/support/topic/installation-problem-170/#post-18849185)
 * Status: resolved