Title: Installation problem Last modified: August 21, 2016 --- # Installation problem * [swculp](https://wordpress.org/support/users/swculp/) * (@swculp) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/) * Im trying to import a .com file to a .org site. When i upload, i dont get the usual lists of posts and then it saying done at the bottom. Im just getting a blank screen with an odd menu at the top. * I have deleted and re-installed wordpress.org several times and also created several copies of the export .com file and no luck. * I import files like this all the time and have never had this issue. Any thoughts? * The page im working on is not published, so I took a screen shot and posted in on a page of my personal site so you can see. I dont see anywhere to upload an image here. * [http://www.pointofvuedesign.com/testing-page/?preview=true&preview_id=268&preview_nonce=8e26342dc7](http://www.pointofvuedesign.com/testing-page/?preview=true&preview_id=268&preview_nonce=8e26342dc7) * Any help would be great! I would just purchase the wordpress guided install cause I need this done, but they have a closed notice up. Viewing 15 replies - 1 through 15 (of 15 total) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159222) * How large is your export file? * Thread Starter [swculp](https://wordpress.org/support/users/swculp/) * (@swculp) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159227) * 1.69 MB it says * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159229) * That’s probably too large – especially if you’re importing a lot of images from your wp.com site. You rally need to split it down into 2 or 4 separate files using something like [http://www.rangerpretzel.com/content/view/20/1/](http://www.rangerpretzel.com/content/view/20/1/) * Thread Starter [swculp](https://wordpress.org/support/users/swculp/) * (@swculp) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159230) * Thank you so much! I will try that! * Thread Starter [swculp](https://wordpress.org/support/users/swculp/) * (@swculp) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159262) * That didnt work either 🙁 When I try to upload again, it gives me the list like it normally does on the inital import, but it says the file already exists even though nothing is showing up. * Never run into this before. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159263) * Did you empty the site of all Posts, Pages & Media before you tried importing again? * Thread Starter [swculp](https://wordpress.org/support/users/swculp/) * (@swculp) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159264) * I actually deleted the entire WP install and re-installed it beforehand * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159267) * > it says the file already exists * What file(s) are listed as already existing? * Thread Starter [swculp](https://wordpress.org/support/users/swculp/) * (@swculp) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159269) * all the posts that im trying to import. * When I try to import them the first time, I get that weird screen that I attached in my initial post. And nothing shows up. If I try to import them a 2nd time, it gives me the list of all the posts and says they already exist. But there is no posts showing up when I go to “posts.” * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159270) * Did you use a fresh database when you re-installed WordPress? * Thread Starter [swculp](https://wordpress.org/support/users/swculp/) * (@swculp) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159276) * I believe so. It said it was creating a new database. * Thread Starter [swculp](https://wordpress.org/support/users/swculp/) * (@swculp) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159280) * so apparently it must actually be importing everything the first time I try, its just not showing up. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159282) * Can you try another re-install and this time, destroy the old database & set up a new database yourself. Remember, WordPress cannot create any databases. You have to do that. * Thread Starter [swculp](https://wordpress.org/support/users/swculp/) * (@swculp) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159292) * still not working. Would it have to do with the fact that im working on a temporary url? * would i have better luck purchasing a guided transfer whenever WP is back from their break do you think? * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159337) * What urls did you enter in Settings -> General? The temporary one? Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Installation problem’ is closed to new replies. ## Tags * [wordpress.com](https://wordpress.org/support/topic-tag/wordpress-com/) * In: [Installing WordPress](https://wordpress.org/support/forum/installation/) * 15 replies * 2 participants * Last reply from: [esmi](https://wordpress.org/support/users/esmi/) * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/installation-problem-84/#post-4159337) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics