Installation problem

  • Resolved jumzoid

    (@jumzoid)


    12 years, 8 months ago

    I’m sure this plugin is awesome, but I can’t use it.

    Actually, I could install it fine, but as soon as I activate it, the whole site goes blank, literally, nothing the page. The only way I can get my site back is by deleting the Media Library Assistant plugin folder.

    I’m trying to install it on a local WordPress site for testing.

    http://ww.wp.xz.cn/plugins/media-library-assistant/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author David Lingren

    (@dglingren)

    12 years, 8 months ago

    Have a look at this earlier support topic; you may have the same problem, and the solution is easy:

    Admin Area Goes Blank

    So to anyone reading this, if you are getting this error, it is because the PHP memory limit is too low. You’ll need to look that up for whatever server you have or whatever control panel you’re using.

    If that doesn’t solve your problem, let me know.

    Thanks for your interest in the plugin and the report; I hope you’ll get a working install without too much trouble.

    Thread Starter jumzoid

    (@jumzoid)

    12 years, 8 months ago

    Thanks David, that worked perfectly. I would never have figured that out.

    Plugin Author David Lingren

    (@dglingren)

    12 years, 8 months ago

    Thanks for the update – I am happy that your issue was resolved easily.

    It occurred to me that the PHP memory limit is, of course, a global setting. There’s nothing specific to MLA that causes the problem; it’s the total memory use of WordPress, the theme and all of the plugins that finally goes over the limit. It’s something to watch for whenever you install a new release or add something to your configuration.

Viewing 3 replies - 1 through 3 (of 3 total)

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