Title: installation problem
Last modified: August 21, 2016

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# installation problem

 *  Resolved [ding111](https://wordpress.org/support/users/ding111/)
 * (@ding111)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/installation-problem-91/)
 * Hi, When i try install plugin ask me for my FTP account, when a insert account
   information it says “Unable to locate WordPress directory containing the content(
   wp-content).”
    Where is the problem?
 * [https://wordpress.org/plugins/wp-security-audit-log/](https://wordpress.org/plugins/wp-security-audit-log/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [WPWhiteSecurity](https://wordpress.org/support/users/wpwhitesecurity/)
 * (@wpwhitesecurity)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/installation-problem-91/#post-4616832)
 * Hi ding111,
 * Thank you very much for showing interest in our plugin.
 * It seems that this is a permissions issue. Can you make a quick test –
 * can you try to install any other plugin and check if you are asked for the FTP
   account details?
 * Thanks.
 *  Thread Starter [ding111](https://wordpress.org/support/users/ding111/)
 * (@ding111)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/installation-problem-91/#post-4616838)
 * yes, you right! but i don’t know why. I use ftp client and there is everything
   ok. I’ll try to contact my host provider maybe they resolve the problem. Thanks
   anyway, for the plugin and quick response.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘installation problem’ is closed to new replies.

 * ![](https://ps.w.org/wp-security-audit-log/assets/icon-256x256.png?rev=2961534)
 * [WP Activity Log](https://wordpress.org/plugins/wp-security-audit-log/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-security-audit-log/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-security-audit-log/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-security-audit-log/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-security-audit-log/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-security-audit-log/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [ding111](https://wordpress.org/support/users/ding111/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/installation-problem-91/#post-4616838)
 * Status: resolved