Installation problem – Help! | ww.wp.xz.cn

Resolved anneyu
(@anneyu)

8 years, 11 months ago
Hello,

This plugin has features perfect for what I need. I’ve installed it via my WordPress (not via FTP). It was successful at first, but I’ve had troubles with the pages so I had to uninstall it to do it again. I’ve delete the plugin in via my WordPress and re-installed it. The settings I’ve set from my first install remained. I’ve deleted the folder via FTP, still the same.

On my latest install, my settings were still kept so I thought I’d just stick with it. The problem is, the shortcodes don’t work anymore.

Is there a way for me to have a fresh installation of this?

Thank you!
- This topic was modified 8 years, 11 months ago by anneyu.

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Plugin Contributor Plugins Area
(@usersultra)

8 years, 10 months ago

Hello,

We’re sorry about the late reply. This kind of issue can be handled via ticket only.

We’ve had some delays to reply to the topics on the forums. There is a good reason, please read here https://pluginsarea.com/blog/changes-on-support/.

We’re switching to a ticketing system that allows us to offer a better support.

Please open a ticket here https://pluginsarea.com/support/submit-a-ticket-on-users-ultra-pro/, we look forward to hearing from you.

We look forward to hearing from you.

Cheers

Viewing 1 replies (of 1 total)

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1 reply
2 participants
Last reply from: Plugins Area
Last activity: 8 years, 10 months ago
Status: resolved