Title: Installation problems
Last modified: August 19, 2016

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# Installation problems

 *  [dw233236](https://wordpress.org/support/users/dw233236/)
 * (@dw233236)
 * [16 years, 11 months ago](https://wordpress.org/support/topic/installation-problems-9/)
 * I thought I had loaded/unzipped/installed every program necessary to use WP. 
   when I go to /wp-admin/install.php I get “install.php could not be opened because
   it is not a supported file format”.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Samuel B](https://wordpress.org/support/users/samboll/)
 * (@samboll)
 * [16 years, 11 months ago](https://wordpress.org/support/topic/installation-problems-9/#post-1130556)
 * in your browser?
 *  Thread Starter [dw233236](https://wordpress.org/support/users/dw233236/)
 * (@dw233236)
 * [16 years, 11 months ago](https://wordpress.org/support/topic/installation-problems-9/#post-1130651)
 * I get the error message whether from the browser or the program file. It tries
   to open in Microsoft Picture It! 10 and I get the ‘not supported file format’.
   
   Thanks.
 *  [sjdgls](https://wordpress.org/support/users/sjdgls/)
 * (@sjdgls)
 * [16 years, 11 months ago](https://wordpress.org/support/topic/installation-problems-9/#post-1130691)
 * Did you upload all the files to you website?
 *  [Samuel B](https://wordpress.org/support/users/samboll/)
 * (@samboll)
 * [16 years, 11 months ago](https://wordpress.org/support/topic/installation-problems-9/#post-1130718)
 * you open the url in your browser
    [http://example.com/wp-admin/install.php](http://example.com/wp-admin/install.php)
 * if it still tries to give you that error message then one must assume php is 
   not set up on the server

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Installation problems’ is closed to new replies.

## Tags

 * [php](https://wordpress.org/support/topic-tag/php/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 4 replies
 * 3 participants
 * Last reply from: [Samuel B](https://wordpress.org/support/users/samboll/)
 * Last activity: [16 years, 11 months ago](https://wordpress.org/support/topic/installation-problems-9/#post-1130718)
 * Status: not resolved

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