Title: Installation Validation Errors
Last modified: July 15, 2023

---

# Installation Validation Errors

 *  Resolved [Hematoma](https://wordpress.org/support/users/scuffed/)
 * (@scuffed)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/installation-validation-errors/)
 * Hi Duplicator Support, I hope you are doing well!
 * I recently created a duplicate package of my site, and when I was installing 
   it onto another site I got two errors on the validation step of installation.
   The errors were both file system errors, one was “Disk Space: Test Result: Fail”
   and the other was “Permissions: General: Test Result: Fail”. I assume I have 
   disk space, although to be honest I am not 100% sure which disk space it is referring
   to. And permissions does not make sense to me, as the user that I used for the
   database has full permissions. Any idea why either of these errors may be occurring?
   
   Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * (@mohammedeisa)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/installation-validation-errors/#post-16913675)
 * Hi [@scuffed](https://wordpress.org/support/users/scuffed/) ,
 * Thanks for reaching out to Duplicator support.
 * We need to check your package log file, the package log file includes sensitive
   information about your website.
 * Please contact us through the form on this page [https://duplicator.com/contact/?form=1](https://duplicator.com/contact/?form=1)
   and we ill do our best to help you.
 * Thanks!
    -  This reply was modified 2 years, 10 months ago by [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/).
 *  Thread Starter [Hematoma](https://wordpress.org/support/users/scuffed/)
 * (@scuffed)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/installation-validation-errors/#post-16915382)
 * Thank you for your response, will do!
 *  [Ricky Poon](https://wordpress.org/support/users/poonasor/)
 * (@poonasor)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/installation-validation-errors/#post-16983435)
 * I’m also having the issue with 
   Permissions: General – test result: fail
 * i’ve used duplicator many many times with this host, not sure what changed
 *  Plugin Support [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * (@mohammedeisa)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/installation-validation-errors/#post-17317945)
 * Hi [@](https://wordpress.org/support/users/scuffed/)poonasor,
 * We need to check your package log file, the package log file includes sensitive
   information about your website.
 * Please contact us through the form on this page [https://duplicator.com/contact/?form=1](https://duplicator.com/contact/?form=1)
   and we ill do our best to help you.
 * Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Installation Validation Errors’ is closed to new replies.

 * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985)
 * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/duplicator/)
 * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/duplicator/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [mohammedeisa](https://wordpress.org/support/users/mohammedeisa/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/installation-validation-errors/#post-17317945)
 * Status: resolved