Title: Installations Error?
Last modified: August 21, 2016

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# Installations Error?

 *  Resolved [spankiee](https://wordpress.org/support/users/spankiee/)
 * (@spankiee)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/installations-error/)
 * Hi, y’all
 * I noticed the following error in my WP admin; When I add a page or a product(
   WooCommerce) in WYSIWYG editor I notice that it is always shows that it is showing
   the “Saving Draft” but nothing happens.
 * [http://tinypic.com/r/30neq29/5](http://tinypic.com/r/30neq29/5)
 * Right under this there is a footer like separator line, with the wordpress’ update,
   which I think shouldn’t be there, and the last one is that I can’t add a featured
   image to the editor.
 * Is it because of the installation?
 * Thanks in advance, spankiee

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/installations-error/#post-4236765)
 * Have you tried:
    – deactivating ALL plugins temporarily to see if this resolves
   the problem. If this works, re-activate them individually (one-by-one) to find
   the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating
   via [FTP or SFTP ](http://codex.wordpress.org/FTP_Clients)or whatever file management
   application your host provides. If applicible, also remember to deactivate any
   plugins in the mu-plugins folder. The easiest way is to rename that folder to
   mu-plugins-old. – To rule out any theme-specific issue, try switching to the 
   unedited default theme for a moment using the WP dashboard. If you don’t have
   access to your admin area, you can switch to the default theme by renaming your
   current theme’s folder in wp-content/themes and adding “-old” to the end of the
   folder name using via FTP or SFTP or whatever file management application your
   host provides. Alternately, you can remove other themes except the default theme.
   That will force your site to use it. – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause
   problems (because the hooks remain unless plugins completely removed or some 
   plugins stick around in cached files. So by renaming the folder, you break them
   and force them inactive). – If the above troubleshooting steps fail to resolve
   the issue, try manually re-uploading all files and folders EXCEPT the wp-config.
   php file and the /wp-content/ directory from a fresh download of WordPress. Make
   sure that you delete the old copies of files & folder before uploading the new
   ones. Read the [Manual Update ](http://codex.wordpress.org/Updating_WordPress#Manual_Update)
   directions first! – **Always backup everything (including your database) before
   doing any actions, just in case.**
 *  Thread Starter [spankiee](https://wordpress.org/support/users/spankiee/)
 * (@spankiee)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/installations-error/#post-4236796)
 * Hi Tara,
    Thanks for reply. Yes I’ve tried these. But anyway some of the issues
   have been solved after updating my theme to the latest version
 *  Thread Starter [spankiee](https://wordpress.org/support/users/spankiee/)
 * (@spankiee)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/installations-error/#post-4236797)
 * Thanks
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/installations-error/#post-4236810)
 * Glad you got it resolved 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Installations Error?’ is closed to new replies.

## Tags

 * [installation error](https://wordpress.org/support/topic-tag/installation-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/installations-error/#post-4236810)
 * Status: resolved

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