Title: Installed not working/user error?
Last modified: August 30, 2016

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# Installed not working/user error?

 *  [llejcar](https://wordpress.org/support/users/llejcar/)
 * (@llejcar)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/installed-not-workinguser-error/)
 * Hi! I got the plugin installed and activated just fine and see the area to type
   in the subtitle text on the admin side but don’t see the subtitle on the live
   website side. Again, I installed and activated fine but was confused by this 
   part…
 * Edit your page and/or post template and use the <?php the_subtitle(); ?> template
   tag where you’d like the subtitle to appear.
 * Do I need to do more?
    Thanks!! Leslie
 * [https://wordpress.org/plugins/wp-subtitle/](https://wordpress.org/plugins/wp-subtitle/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [TeoAu](https://wordpress.org/support/users/teoau/)
 * (@teoau)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/installed-not-workinguser-error/#post-6313698)
 * (edited)
 * sorry… I did not add the php code.
 *  [notturno1975](https://wordpress.org/support/users/notturno1975/)
 * (@notturno1975)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/installed-not-workinguser-error/#post-6313761)
 * Same problem…. how can my template read the subtitle? Do I miss something?
 *  [ajkwan](https://wordpress.org/support/users/ajkwan/)
 * (@ajkwan)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/installed-not-workinguser-error/#post-6313770)
 * Hi there –
    Wondering which version of PHP I should be using for this plugin?
   Tried to install it on my site, but it crashed it, and my web host tells me it
   may be a PHP issue?
 * Thanks!
    Andrea
 *  Plugin Author [Ben Huson](https://wordpress.org/support/users/husobj/)
 * (@husobj)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/installed-not-workinguser-error/#post-6313791)
 * The plugin doesn’t currently automatically output the subtitle on your site. 
   You need to make changes to your theme template to output it. See [here]([https://github.com/benhuson/wp-subtitle/wiki/Template-Tags](https://github.com/benhuson/wp-subtitle/wiki/Template-Tags))
   for reference.
 * [@ajkwan](https://wordpress.org/support/users/ajkwan/) do you know what version
   of PHP your hosting uses? The plugin should work with version 5.2.4+ I think,
   although I am not actively supporting it as that version of PHP has reached end
   of life and is no longer supported.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Installed not working/user error?’ is closed to new replies.

 * ![](https://ps.w.org/wp-subtitle/assets/icon-256x256.png?rev=981565)
 * [WP Subtitle](https://wordpress.org/plugins/wp-subtitle/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-subtitle/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-subtitle/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-subtitle/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-subtitle/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-subtitle/reviews/)

## Tags

 * [Install](https://wordpress.org/support/topic-tag/install/)

 * 4 replies
 * 5 participants
 * Last reply from: [Ben Huson](https://wordpress.org/support/users/husobj/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/installed-not-workinguser-error/#post-6313791)
 * Status: not a support question