Title: Installed plugin Critical error
Last modified: July 1, 2020

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# Installed plugin Critical error

 *  Resolved [brock40](https://wordpress.org/support/users/brock40/)
 * (@brock40)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/installed-plugin-critical-error/)
 * Hello, I installed plugin and I immediately received the, “There has been a critical
   error on your website. Please check your site admin email inbox for instructions.”
 * Here is part of the log, [Critical error](https://pasteboard.co/JfGs3qR.png)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Munir Kamal](https://wordpress.org/support/users/munirkamal/)
 * (@munirkamal)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/installed-plugin-critical-error/#post-13062325)
 * Hi [@brock40](https://wordpress.org/support/users/brock40/)
 * Thank you to report this. I will try to replicate the issue and update you.
 * Regards,
    Munir
 *  [Munir Kamal](https://wordpress.org/support/users/munirkamal/)
 * (@munirkamal)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/installed-plugin-critical-error/#post-13063807)
 * Hi Again,
 * I am unable to replicate the error you are getting.
    [https://share.getcloudapp.com/E0uzR6J0](https://share.getcloudapp.com/E0uzR6J0)
 * Could you please try to deactivate all other plugins to test if this is a conflict
   with another plugin?
 * Let me know.
 *  Thread Starter [brock40](https://wordpress.org/support/users/brock40/)
 * (@brock40)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/installed-plugin-critical-error/#post-13063846)
 * Hello,
 * I was able to track down the issue. It was a plugin conflict. Specifically, an
   Affiliate Plugin that uses its own contact form, but the form is exclusive for
   the plugin. The plugin is Affiliates by Itthinx,
 * [Conflicting plugin](https://wordpress.org/plugins/affiliates/)
 *  [Munir Kamal](https://wordpress.org/support/users/munirkamal/)
 * (@munirkamal)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/installed-plugin-critical-error/#post-13063891)
 * Hi [@brock40](https://wordpress.org/support/users/brock40/)
 * Ahh I see, I just tried and installed this plugin and also deactivated and re-
   activated Gutenberg Forms plugin without any issues.
    [https://share.getcloudapp.com/X6uo5JNk](https://share.getcloudapp.com/X6uo5JNk)
 * Assuming that would be an odd issue, I am marking this tickets as resolved. Please
   feel free to open another one if you come across another issue or this one.
 * Thank you for trying out the plugin and reporting the bugs. If you have any feature
   suggestions please feel free to add it here:
    [https://gutenbergforms.feedy.app/feedback/](https://gutenbergforms.feedy.app/feedback/)
 * Regards,
    Munir
 *  Thread Starter [brock40](https://wordpress.org/support/users/brock40/)
 * (@brock40)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/installed-plugin-critical-error/#post-13065950)
 * I have the pro version of the plugin. Where you have to install their free plugin,
   buy their pro version of the plugin. Install the pro version of the plugin, deactivate
   the free one.
 * In addition, They have addons for their affiliate plugin, one is the woocommerce
   integration.
 * It’s definitely that plugin. If I deactivate that plugin your plugin works fine.
   maybe, it’s because I have the paid Pro version.
 *  [Munir Kamal](https://wordpress.org/support/users/munirkamal/)
 * (@munirkamal)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/installed-plugin-critical-error/#post-13066965)
 * Ahh, I see.
 * I couldn’t tets the pro then. Maybe you also ask their support about this. This
   should be an issue with their plugin as you said.
 * Anyway, just in case you found another issue or get more info about this issue,
   feel free to create a new ticket here.
 * And if you like the plugin, your review would be much appreciated.
    [https://wordpress.org/support/plugin/forms-gutenberg/reviews/#new-post](https://wordpress.org/support/plugin/forms-gutenberg/reviews/#new-post)
 * Regards,
    Munir

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Installed plugin Critical error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/forms-gutenberg_fcfcfc.svg)
 * [Gutenberg Forms - WordPress Form Builder Plugin](https://wordpress.org/plugins/forms-gutenberg/)
 * [Support Threads](https://wordpress.org/support/plugin/forms-gutenberg/)
 * [Active Topics](https://wordpress.org/support/plugin/forms-gutenberg/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/forms-gutenberg/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/forms-gutenberg/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Munir Kamal](https://wordpress.org/support/users/munirkamal/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/installed-plugin-critical-error/#post-13066965)
 * Status: resolved