Title: installer.php not running
Last modified: August 24, 2016

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# installer.php not running

 *  Resolved [Todd W Carter](https://wordpress.org/support/users/parkcommunity/)
 * (@parkcommunity)
 * [11 years ago](https://wordpress.org/support/topic/installerphp-not-running/)
 * Browsing to [http://compu-books.twcarter.com/installer.php](http://compu-books.twcarter.com/installer.php)
   only returns ‘??’. The installer does not start.
 * When opened with editor the file looks like:
 * 1f8b 0800 0000 0000 000b ecfd 795b 1bc9
    ce30 0eff 9d73 5de7 3b34 7d32 6087 f646
   208b 9d8e 0f01 9330 610b 8690 0418 eede 6c37 d86e e3b6 5902 dc9f fd95 544b 576f
   86cc cc39 cff3 7baf 87cc 80dd 5da5 aa52
 * for several thousand lines with no php code.
 * The package creation shows no errors and below is the log file:
 * ********************************************************************************
   
   PACKAGE-LOG: 2015-05-29 15:10:44 NOTICE: Do NOT post to public sites or forums********************************************************************************
   VERSION: 0.5.22 WORDPRESS: 4.2.2 PHP INFO: 5.6.3 | SAPI: apache2handler SERVER:
   Apache/2.2.27 (Win32) DAV/2 mod_ssl/2.2.27 OpenSSL/1.0.1g mod_fcgid/2.3.9 mod_wsgi/
   3.4 Python/2.7.6 PHP/5.6.3 mod_perl/2.0.8 Perl/v5.16.3 PHP TIME LIMIT: (0) no
   time limit imposed PHP MAX MEMORY: 5000M (128M default) MEMORY STACK: 18.75MB
 * ********************************************************************************
   
   DATABASE: ********************************************************************************
   BUILD MODE: PHP (query limit – 100) MYSQLDUMP: Not Supported MYSQLTIMEOUT: 5000
   TABLES: total:21 | filtered:0 | create:21 FILTERED: [] SQL CREATED: 20150529_compubooks_5568814c1376c9277150529151004_database.
   sql SQL FILE SIZE: 3.36MB SQL FILE TIME: 2015-05-29 15:10:45 SQL RUNTIME: 0.44
   sec.
 * ********************************************************************************
   
   ARCHIVE (ZIP): ********************************************************************************
   ARCHIVE DIR: C:/Users/ToddW/Documents/Sites/Compu-Books ARCHIVE FILE: 20150529_compubooks_5568814c1376c9277150529151004_archive.
   zip FILTERS: *ON* DIRS: C:/Users/ToddW/Documents/Sites/Compu-Books/wp-content/
   images; EXTS: not set —————————————- COMPRESSING SIZE: 176.13MB STATS: Dirs 463
   | Files 6,170 | Links 0 SQL ADDED: 20150529_compubooks_5568814c1376c9277150529151004_database.
   sql ZipArchive Object ( [status] => 0 [statusSys] => 0 [numFiles] => 6633 [filename]
   => C:\Users\ToddW\Documents\Sites\Compu-Books\wp-snapshots\tmp\20150529_compubooks_5568814c1376c9277150529151004_archive.
   zip [comment] => )
 * COMPRESSION RESULT: ‘1’
    COMPRESSED SIZE: 120.67MB ARCHIVE RUNTIME: 20.39 sec.
   MEMORY STACK: 21MB
 * ********************************************************************************
   
   MAKE INSTALLER: ********************************************************************************
   Build Start Build Finished Preping for use Template parsed with new data Complete[
   C:/Users/ToddW/Documents/Sites/Compu-Books/wp-snapshots/tmp/20150529_compubooks_5568814c1376c9277150529151004_installer.
   php] Added to archive
 * ********************************************************************************
   
   INTEGRITY CHECKS: ********************************************************************************
   SQL File: 3.36MB Installer File: 318.06KB Archive File: 120.67MB
 * ********************************************************************************
   
   RECORD ID:[3] TOTAL PROCESS RUNTIME: 23.41 sec. PEAK PHP MEMORY USED: 22.5MB 
   DONE PROCESSING => 20150529_compubooks 2015-05-29 15:11:09
 * Thanks.
 * Todd W Carter
 * [https://wordpress.org/plugins/duplicator/](https://wordpress.org/plugins/duplicator/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [Todd W Carter](https://wordpress.org/support/users/parkcommunity/)
 * (@parkcommunity)
 * [11 years ago](https://wordpress.org/support/topic/installerphp-not-running/#post-6180165)
 * PS, I see in the log that the installer file is 318.06KB. But the file I get 
   on download is only 98KB…
 * Could this be issue and how do I fix it?
 * Thanks
 * Todd
 *  Thread Starter [Todd W Carter](https://wordpress.org/support/users/parkcommunity/)
 * (@parkcommunity)
 * [11 years ago](https://wordpress.org/support/topic/installerphp-not-running/#post-6180166)
 * Another PS – I see in the archive file a file called installer-backup.php
    When
   I edit it, it appears to be correct coding.
 * Should I pull that out, rename it and upload it to my domain?
 * Todd
 *  Thread Starter [Todd W Carter](https://wordpress.org/support/users/parkcommunity/)
 * (@parkcommunity)
 * [11 years ago](https://wordpress.org/support/topic/installerphp-not-running/#post-6180170)
 * OK, I rann the installer backup file and it started OK. But it won’t go to step
   2. Saya there is a problem and to try to deploy again.
 * But I can look at the site and it is there, the database looks good except for
   the path which is still pointing back to my local environment. But I think I 
   can change the root path in mySQL and correct that…
 * Todd
 *  Thread Starter [Todd W Carter](https://wordpress.org/support/users/parkcommunity/)
 * (@parkcommunity)
 * [11 years ago](https://wordpress.org/support/topic/installerphp-not-running/#post-6180198)
 * Fixed it with the aid of Interconnect updater… Using the backup installer file…
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [11 years ago](https://wordpress.org/support/topic/installerphp-not-running/#post-6180422)
 * Hey Todd,
 * Thanks for the update… It looks like you may have possibly ran into timeout issues
   on the server as well… Tough to tell.
 * Cheers~

Viewing 5 replies - 1 through 5 (of 5 total)

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 * 5 replies
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 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/installerphp-not-running/#post-6180422)
 * Status: resolved