Title: installing
Last modified: August 20, 2016

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# installing

 *  [shoeslove](https://wordpress.org/support/users/shoeslove/)
 * (@shoeslove)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/installing-8/)
 * Hello..I am having problem installing the new version of wordpress. Once I’m 
   logged into wordpress, I click on the upgrade new version. It downloads the version
   into my MAC but not into the wordpres admin where I can edit for my website shoeslove.
   net. Can someone please help me with this issue. Please feel free to call me 
   at _[telephone number & email address moderated – this forum does not provide
   support via phone or email] _
 * Thank You,
    Shoeslove

Viewing 1 replies (of 1 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/installing-8/#post-3450282)
 * First double check that you are logged in via [http://shoeslove.net/wp-login.php](http://shoeslove.net/wp-login.php).
   Then try:
 * – deactivating **all** plugins.
    – switching to the default theme
 * Before you proceed any further, what version of WordPress are you using currently?
   It cannot be 3.5.1.

Viewing 1 replies (of 1 total)

The topic ‘installing’ is closed to new replies.

## Tags

 * [installing](https://wordpress.org/support/topic-tag/installing/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/installing-8/#post-3450282)
 * Status: not resolved

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