Title: install.php not working
Last modified: August 21, 2016

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# install.php not working

 *  Resolved [drsyedasad](https://wordpress.org/support/users/drsyedasad/)
 * (@drsyedasad)
 * [12 years ago](https://wordpress.org/support/topic/installphp-not-working-4/)
 * Hello, I have uploaded all the unzipped files from wordpress to my web server(
   base.pk) using FileZilla successfully. How do I now get the wordpress to install?
   Install.php is not running. Please help.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years ago](https://wordpress.org/support/topic/installphp-not-working-4/#post-4889338)
 * Navigate to [http://your_domain/wp-admin/install.php](http://your_domain/wp-admin/install.php)
 *  Thread Starter [drsyedasad](https://wordpress.org/support/users/drsyedasad/)
 * (@drsyedasad)
 * [12 years ago](https://wordpress.org/support/topic/installphp-not-working-4/#post-4889422)
 * Thanks so much. [http://wellchildclinic.base.pk/wp-admin/install.php](http://wellchildclinic.base.pk/wp-admin/install.php)
   is giving me a white screen. Could it be that since I registered this domain 
   yesterday,it is not yet fully activated? Or is there something else I am doing
   wrong?
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years ago](https://wordpress.org/support/topic/installphp-not-working-4/#post-4889425)
 * Try re-uploading all files & folders from a **fresh** download of WordPress. 
   Make sure that you delete the old copies of files & folder before uploading the
   new ones.
 *  [redshirtjim](https://wordpress.org/support/users/redshirtjim/)
 * (@redshirtjim)
 * [12 years ago](https://wordpress.org/support/topic/installphp-not-working-4/#post-4889438)
 * drsyedasad, your page [http://wellchildclinic.base.pk/wp-admin/install.php](http://wellchildclinic.base.pk/wp-admin/install.php)
   displays:
 * > Error establishing a database connection
   >  This either means that the username
   > and password information in your wp-config.php file is incorrect or we can’t
   > contact the database server at ******.base.pk. This could mean your host’s 
   > database server is down.
   > Are you sure you have the correct username and password?
   >  Are you sure that
   > you have typed the correct hostname? Are you sure that the database server 
   > is running? If you’re unsure what these terms mean you should probably contact
   > your host. If you still need help you can always visit the WordPress Support
   > Forums.
 * Make sure you have correctly modified the wp_config.php file regarding you database
   connection information. Please see [http://codex.wordpress.org/Editing_wp-config.php](http://codex.wordpress.org/Editing_wp-config.php).
 *  [RBruyn](https://wordpress.org/support/users/rbruyn/)
 * (@rbruyn)
 * [12 years ago](https://wordpress.org/support/topic/installphp-not-working-4/#post-4889447)
 * I have the similar problem but the error message apear only in APACHE error.log.
   The message is:
    [Wed May 07 16:00:21 2014] [error] [client 10.0.4.85] PHP Fatal
   error: Call to undefined function wp_initial_constants() in /var/www/html/wp-
   settings.php on line 33 This occur when i try to run install.php Thanks for help
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years ago](https://wordpress.org/support/topic/installphp-not-working-4/#post-4889448)
 * **[@rbruyn](https://wordpress.org/support/users/rbruyn/)**: If you require assistance
   then, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post),
   please post your own topic instead of tagging onto someone else’s topic.
 *  Thread Starter [drsyedasad](https://wordpress.org/support/users/drsyedasad/)
 * (@drsyedasad)
 * [12 years ago](https://wordpress.org/support/topic/installphp-not-working-4/#post-4889488)
 * Thanks all. My problem is solved. For your information, the issue was very subtle
   and related to the comma sign. I was using comma signs for username, password
   etc using my own keyboard while the comma sign was slightly different in the 
   inbuilt text of wordpress. When I cut/pasted the comma sign of the wordpress,
   it worked.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘install.php not working’ is closed to new replies.

## Tags

 * [install.php](https://wordpress.org/support/topic-tag/install-php/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 7 replies
 * 4 participants
 * Last reply from: [drsyedasad](https://wordpress.org/support/users/drsyedasad/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/installphp-not-working-4/#post-4889488)
 * Status: resolved

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