Title: install.php?step2 doesn’t execute
Last modified: August 19, 2016

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# install.php?step2 doesn’t execute

 *  Resolved [capsrock](https://wordpress.org/support/users/capsrock/)
 * (@capsrock)
 * [17 years, 12 months ago](https://wordpress.org/support/topic/installphpstep2-doesnt-execute/)
 * I upgraded my mysql version and checked to make sure I’m running the correct 
   php version (i am) – created an empty database and user with full privileges –
   unzipped and uploaded all the files and edited the config file.
 * After I enter the blog name and my email address and click install word press,
   I get a “page can’t be displayed” error message. If I try to refresh the page
   I then get the ERROR: you must provide an e-mail address message.
 * Any ideas? I’ve tried just about everything I know to do. I was really hoping
   I could get this up and running. I tried b2evolution but have been having to 
   many problems with it.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Samuel B](https://wordpress.org/support/users/samboll/)
 * (@samboll)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/installphpstep2-doesnt-execute/#post-785031)
 * Probable solution on bottom post here
    [http://wordpress.org/support/topic/181843?replies=4](http://wordpress.org/support/topic/181843?replies=4)
 *  Thread Starter [capsrock](https://wordpress.org/support/users/capsrock/)
 * (@capsrock)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/installphpstep2-doesnt-execute/#post-785074)
 * Thanks for the response. I’m not sure that the database is the problem. The database
   is there but there is nothing in it yet. No tables at all. Something is going
   awry when the code is trying to create the tables and initiate the install process.
   I think I’ll try removing all of the WP files and download it again and try from
   scratch.
 *  Thread Starter [capsrock](https://wordpress.org/support/users/capsrock/)
 * (@capsrock)
 * [17 years, 11 months ago](https://wordpress.org/support/topic/installphpstep2-doesnt-execute/#post-785078)
 * Tried the fresh install but that didn’t work so I installed on one of our other
   servers and it worked fine. I’m guessing the upgrade to mysql4 didn’t go off 
   as smoothly as it first appeared on the other box. I have a cron job that checks
   the database periodically and repairs any problems so hopefully when that runs
   it will fix it.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘install.php?step2 doesn’t execute’ is closed to new replies.

## Tags

 * [problem](https://wordpress.org/support/topic-tag/problem/)
 * [step2](https://wordpress.org/support/topic-tag/step2/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 3 replies
 * 2 participants
 * Last reply from: [capsrock](https://wordpress.org/support/users/capsrock/)
 * Last activity: [17 years, 11 months ago](https://wordpress.org/support/topic/installphpstep2-doesnt-execute/#post-785078)
 * Status: resolved

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