Title: Interfering with Thrive Apprentice Last modified: January 28, 2023 --- # Interfering with Thrive Apprentice * Resolved [docmolly](https://wordpress.org/support/users/docmolly/) * (@docmolly) * [3 years, 4 months ago](https://wordpress.org/support/topic/interfering-with-thrive-apprentice/) * Hello, [this problem](https://wordpress.org/support/topic/navigation-buttons-in-thrive-apprentice-dont-work/), which was resolved, is happening again. Course progress and Mark Complete buttons not working. I deactivated Complianze plugin and everything is working again. I first noticed it today 1-27-2023. Working yesterday. Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Contributor [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/) * (@rogierlankhorst) * [3 years, 4 months ago](https://wordpress.org/support/topic/interfering-with-thrive-apprentice/#post-16416517) * Hi [@docmolly](https://wordpress.org/support/users/docmolly/), * Was thrive or Complianz updated just before this problem started? * Thread Starter [docmolly](https://wordpress.org/support/users/docmolly/) * (@docmolly) * [3 years, 4 months ago](https://wordpress.org/support/topic/interfering-with-thrive-apprentice/#post-16416817) * Thrive I was not. Complianz may have been, as I had automatic updates enabled on that one. It’s at the latest version now. * Plugin Contributor [Rogier Lankhorst](https://wordpress.org/support/users/rogierlankhorst/) * (@rogierlankhorst) * [3 years, 4 months ago](https://wordpress.org/support/topic/interfering-with-thrive-apprentice/#post-16417283) * The last update was one week ago, so with automatic updates it can’t have been caused by the update. * We’ll set it up locally and see if we can reproduce it. * Plugin Author [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [3 years, 4 months ago](https://wordpress.org/support/topic/interfering-with-thrive-apprentice/#post-16418596) * Hi [@docmolly](https://wordpress.org/support/users/docmolly/), * Could you enable Complianz, and disable integrations one by one to see if there’s an issue with compatibility there? * If so, could you let us know which integration? This way we can get faster to a solution when trying to reproduce the issue ourselves, * Maybe a quick way to see if it’s an integration at all is enabling Complianz, going to settings and enable ‘safe mode’. If this works, it should be a specific integration. * Thanks for your help, regards Aert * Thread Starter [docmolly](https://wordpress.org/support/users/docmolly/) * (@docmolly) * [3 years, 4 months ago](https://wordpress.org/support/topic/interfering-with-thrive-apprentice/#post-16419798) * I’m sorry I don’t have time to work on this now, but I did go to settings and change it to safe mode and so far I see no interference with a Thrive courses. It must be one of the integrations. * I’m working long shifts at my hospital job. I will be able to look at this again on Thursday or Friday if I have time. I will just leave it on safe mode until then. - This reply was modified 3 years, 4 months ago by [docmolly](https://wordpress.org/support/users/docmolly/). * Plugin Contributor [Jarno Vos](https://wordpress.org/support/users/jarnovos/) * (@jarnovos) * [3 years, 4 months ago](https://wordpress.org/support/topic/interfering-with-thrive-apprentice/#post-16420294) * Hi [@docmolly](https://wordpress.org/support/users/docmolly/), * I’ve just installed the Thrive Architect as well as the “Apprentice” plugin used to create those courses, but can’t seem to reproduce the described behavior yet. * I added several elements that require consent (YouTube Embed, Google Maps, Twitter) and enabled their integrations under _Complianz > Integrations_, which has not yet resulted in the issue appearing on my end. * Please follow the above instructions to disable Integrations one-by-one under _Complianz > Integrations_, and if it starts working again after disabling a specific integration; please let us know. * Kind regards, Jarno * Thread Starter [docmolly](https://wordpress.org/support/users/docmolly/) * (@docmolly) * [3 years, 4 months ago](https://wordpress.org/support/topic/interfering-with-thrive-apprentice/#post-16425152) * Hello, I just did as you said and found it was the Vimeo integration that was causing the problem. I use Vimeo vidoes in my courses, but it effects all lessons in my courses, not just the ones with Videos. * Thanks for your help. * Plugin Contributor [Jarno Vos](https://wordpress.org/support/users/jarnovos/) * (@jarnovos) * [3 years, 4 months ago](https://wordpress.org/support/topic/interfering-with-thrive-apprentice/#post-16429752) * Hi [@docmolly](https://wordpress.org/support/users/docmolly/), * Very strange, I now have multiple Vimeo videos included in the “Lessons” but these buttons keep behaving normally on my end. * I propose the following: could you navigate to one of the affected course/lesson pages and “Edit” it with the Thrive Architect? After the editor opens, click the cogwheel in the right side-bar menu and select Export Content [(video instructions here)](https://youtu.be/b7gBGfhOu0k?t=142). * If you send the export files for one (or more) of the affected course/lesson pages to us via **support(at)complianz.io**, I can import your page on my end so I can try to replicate the issue with your exact content. * Kind regards, Jarno * Plugin Author [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [3 years, 4 months ago](https://wordpress.org/support/topic/interfering-with-thrive-apprentice/#post-16448380) * Hi [@docmolly](https://wordpress.org/support/users/docmolly/), * Is there anything we can try or assist you with? * regards Aert * Thread Starter [docmolly](https://wordpress.org/support/users/docmolly/) * (@docmolly) * [3 years, 3 months ago](https://wordpress.org/support/topic/interfering-with-thrive-apprentice/#post-16461557) * Hello, I am sorry for the delay. My website is my side gig and I have been working a lot at my “day job” recently. I am going to work on this and will send the exported files from Thrive to you later today. Thank you. - This reply was modified 3 years, 3 months ago by [docmolly](https://wordpress.org/support/users/docmolly/). * Thread Starter [docmolly](https://wordpress.org/support/users/docmolly/) * (@docmolly) * [3 years, 3 months ago](https://wordpress.org/support/topic/interfering-with-thrive-apprentice/#post-16461814) * I just sent the email with the file. Thank you for your help! Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Interfering with Thrive Apprentice’ is closed to new replies. * ![](https://ps.w.org/complianz-gdpr/assets/icon-256x256.png?rev=2881064) * [Complianz - GDPR/CCPA Cookie Consent](https://wordpress.org/plugins/complianz-gdpr/) * [Frequently Asked Questions](https://wordpress.org/plugins/complianz-gdpr/#faq) * [Support Threads](https://wordpress.org/support/plugin/complianz-gdpr/) * [Active Topics](https://wordpress.org/support/plugin/complianz-gdpr/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/complianz-gdpr/unresolved/) * [Reviews](https://wordpress.org/support/plugin/complianz-gdpr/reviews/) * 11 replies * 4 participants * Last reply from: [docmolly](https://wordpress.org/support/users/docmolly/) * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/interfering-with-thrive-apprentice/#post-16461814) * Status: resolved