Title: Intermittent problem
Last modified: May 23, 2022

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# Intermittent problem

 *  Resolved [cbofill](https://wordpress.org/support/users/cbofill/)
 * (@cbofill)
 * [4 years ago](https://wordpress.org/support/topic/intermittent-problem-2/)
 * Hello,
 * Koko Analytics was working fine until now. We don’t know why, but the statistics
   of the last 5 days are in blank. However, today it’s displaying a huge number
   of visitors (it’s not possible, since it’s an Intranet Site and now is early 
   in the morning).
 * It’s like today is a sum of the last 5 days.
 * Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [4 years ago](https://wordpress.org/support/topic/intermittent-problem-2/#post-15669680)
 * Koko aggregates the visits via a Wp-Cron background job that is supposed to run
   periodically.
 * It sounds like your WP-Cron wasn’t executing for awhile. You could investigate
   this further with a plugin like “Advanced Cron Manager”, maybe some other cron
   job is stuck on top of the queue?
 * Sometimes it helps to setup a manual cronjob via your hosting panel, that hit
   yoursite .com/wp-cron.php every 5 minutes to ensure all cronjobs are executed
   on time.
 * Hope that helps. If you have any questions, please let me know!
 *  Thread Starter [cbofill](https://wordpress.org/support/users/cbofill/)
 * (@cbofill)
 * [4 years ago](https://wordpress.org/support/topic/intermittent-problem-2/#post-15669805)
 * Hello Lap,
 * Thanks for your answer.
 * I checked the scheduling with Advanced Cron Manager and Koko analytics is set
   every minute and everything is “on queue”
 * If I run the job manually works correctly.
 * I will check if it works correctly tomorrow and I will let you know.
 * Thanks again.
 *  Plugin Support [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [4 years ago](https://wordpress.org/support/topic/intermittent-problem-2/#post-15669921)
 * Is there some other task on the top of the queue that should have been executed
   but didn’t? Sometimes the whole queue can be on hold if some task is stuck. Just
   deleting that task may clear the issue.
 *  Thread Starter [cbofill](https://wordpress.org/support/users/cbofill/)
 * (@cbofill)
 * [4 years ago](https://wordpress.org/support/topic/intermittent-problem-2/#post-15670123)
 * The only odd thing that I found is that koko tasks are duplicated:
 * koko_analytics_aggregate_stats
    koko_analytics_aggregate_stats
 * koko_analytics_prune_data
    koko_analytics_prune_data
 * I don’t know if this is correct.
 * Thanks.
 *  Plugin Support [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [4 years ago](https://wordpress.org/support/topic/intermittent-problem-2/#post-15670151)
 * It’s not correct, but it’s also not an issue / will not cause any problem.
 * You can if you want delete the duplicated tasks.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Intermittent problem’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Lap](https://wordpress.org/support/users/lapzor/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/intermittent-problem-2/#post-15670151)
 * Status: resolved