Title: Internal error
Last modified: August 30, 2016

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# Internal error

 *  [Ritchieb](https://wordpress.org/support/users/ritchieb/)
 * (@ritchieb)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/internal-error-11/)
 * Hello there,
 * I have installed the WP Clone plugin on the site which i’m working on and on 
   the recipient site where i want to move it to.
 * I tried it with Safari and Chrome but with both i get the same results.
 * After i created a back up i always get a blanc page (so no conformation message“
   Backup Successful” as i see in your film) It stays blanc. After refreshing the
   browser it does show the backup. So i copy the url and put it in the other site.
 * But as soon as i hit restore from URL (first get the pop up that it make a few
   minutes) i get an error:
 * The plugin encountered an error while downloading the zip file,the following 
   error message was returned:
    Error Message : Internal Server Error
 * Temporary files created in /Users/richardsmac/Sites/sitename/wp-content/wpclone-
   temp will be deleted.
 * Is this a well known error? Or am i too impatient and should i wait longer and
   not do a refresh of the browser????
 * I hope you can help me out cause i desperately need this plugin.
 * Thanks sofar
 * Best regards,
    Richard
 * [https://wordpress.org/plugins/wp-clone-by-wp-academy/](https://wordpress.org/plugins/wp-clone-by-wp-academy/)

The topic ‘Internal error’ is closed to new replies.

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## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)
 * [internal](https://wordpress.org/support/topic-tag/internal/)

 * 0 replies
 * 1 participant
 * Last reply from: [Ritchieb](https://wordpress.org/support/users/ritchieb/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/internal-error-11/)
 * Status: not resolved