Title: internal error
Last modified: August 30, 2016

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# internal error

 *  Resolved [haramizuki](https://wordpress.org/support/users/haramizuki/)
 * (@haramizuki)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/internal-error-9/)
 * I was doing bulk compression for the first time and I was getting “internal error”
   on most of my images. What could be the reason for that error?
 * [https://wordpress.org/plugins/tiny-compress-images/](https://wordpress.org/plugins/tiny-compress-images/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [TinyPNG](https://wordpress.org/support/users/tinypng/)
 * (@tinypng)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/internal-error-9/#post-6235544)
 * Hi,
 * We didn’t notice any hick-up in our services in the last day. It might’ve been
   a temporary problem.
 * Could you give it another try to see if it was a temporary problem? Please make
   sure that you have the latest version of our plugin installed.
    In case you get
   the same errors, please try to compress one of the images by itself instead of
   via bulk compress, to see if it is caused by the image itself or by the bulk 
   processing.
 * Please let us know about the results. Thanks!
 *  Thread Starter [haramizuki](https://wordpress.org/support/users/haramizuki/)
 * (@haramizuki)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/internal-error-9/#post-6235549)
 * I installed the latest. I just installed it a while ago. Unfortunately, I have
   reached the limit. Out of 500, I only got 7 successful compressed images while
   the others had “internal error”. I’ll wait after 1 month and try again.
 *  Plugin Author [TinyPNG](https://wordpress.org/support/users/tinypng/)
 * (@tinypng)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/internal-error-9/#post-6235569)
 * If you’d like, you can drop us an email at [support@tinypng.com](https://wordpress.org/support/topic/internal-error-9/support@tinypng.com?output_format=md)
   and let us know with which email address you’re subscribed, so that we can reset
   your limit and get to the bottom of this.
 *  Thread Starter [haramizuki](https://wordpress.org/support/users/haramizuki/)
 * (@haramizuki)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/internal-error-9/#post-6235610)
 * email sent. I have emailed a more detailed explanation. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘internal error’ is closed to new replies.

 * ![](https://ps.w.org/tiny-compress-images/assets/icon-256x256.png?rev=3448487)
 * [TinyPNG - JPEG, PNG & WebP image compression](https://wordpress.org/plugins/tiny-compress-images/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tiny-compress-images/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/tiny-compress-images/)
 * [Active Topics](https://wordpress.org/support/plugin/tiny-compress-images/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tiny-compress-images/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tiny-compress-images/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [haramizuki](https://wordpress.org/support/users/haramizuki/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/internal-error-9/#post-6235610)
 * Status: resolved