Title: Internal Server Error
Last modified: August 21, 2016

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# Internal Server Error

 *  [RFJohnston](https://wordpress.org/support/users/rfjohnston/)
 * (@rfjohnston)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-161/)
 * My site appears to be working normally. Yet, If I try to access the dashboard
   via iPhone app (since August 3) I get the following message.
 * received ‘internal server error’. it seems there is a problem with your wordpress
   site.
 * My site is self-hosted. I’ve tried changing themes, but I’m not quite sure what
   an ‘internal server error’ is on a self hosted site that appears to work normally
   on line, yet get the above error via iPhone.
 * Any suggestions would be appreciated.

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Thread Starter [RFJohnston](https://wordpress.org/support/users/rfjohnston/)
 * (@rfjohnston)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-161/#post-3991523)
 * I should add… I tried to reinstall WordPress 3.6 over the top. It crashes. Site
   works normally, and appears normal.
 * [http://www.RFJohnston.com](http://www.RFJohnston.com)
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-161/#post-3991538)
 * Does your site work normally from a regular computer? Is it only the App that
   has problems?
 *  Thread Starter [RFJohnston](https://wordpress.org/support/users/rfjohnston/)
 * (@rfjohnston)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-161/#post-3991546)
 * Yes It appears to work normally. internal server error is on iPhone WordPress
   app
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-161/#post-3991548)
 * Have you tried clearing the cache on Safari on your phone?
 * For additional help with the app, see:
 * [http://ios.forums.wordpress.org/](http://ios.forums.wordpress.org/)
 *  Thread Starter [RFJohnston](https://wordpress.org/support/users/rfjohnston/)
 * (@rfjohnston)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-161/#post-3991556)
 * Yes… cleared cahce. No affect. listed question in the iOS forum as well.
 *  Thread Starter [RFJohnston](https://wordpress.org/support/users/rfjohnston/)
 * (@rfjohnston)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-161/#post-3991604)
 * Still not working. As mentioned above… plus, I tried to reinstall WordPress 3.6
   over the top. It crashes. Site works normally, and appears normal.
 *  Thread Starter [RFJohnston](https://wordpress.org/support/users/rfjohnston/)
 * (@rfjohnston)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-161/#post-3991605)
 * Nevermind folks… I figured it out. JetPack is NOT compatible with 3.6 End of 
   story. I disabled it, and was able to reinstall 3.6 over the top with no issues.
   iPhone WordPress app “internal server” error went away as well.
 * JetPack needs an update ASAP.
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-161/#post-3991606)
 * How recent is your theme?
 *     ```
       Theme Name: 2010 Weaver
       Theme URI:
       Version: 1.5.4
       License: GNU General Public License (GPL), v2 (or newer)
       License URI: http://www.gnu.org/licenses/gpl-2.0.html
       ```
   
 *  Thread Starter [RFJohnston](https://wordpress.org/support/users/rfjohnston/)
 * (@rfjohnston)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-161/#post-3991608)
 * You are correct. It’s 2010 weaver……… Are you saying that’s an issue with JetPack?
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-161/#post-3991610)
 * If the theme hasn’t been updated since then, it’s quite possible it might have
   a problem with plugins or WP… You could try the standard troubleshooting steps
   and deactivate other plugins and switch to the twentytwelve theme.
 *  Thread Starter [RFJohnston](https://wordpress.org/support/users/rfjohnston/)
 * (@rfjohnston)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-161/#post-3991614)
 * I tried another theme. Has nothing to do with it. New theme, reactivated JetPack
   and the same problem occurs. JetPack is the culprit. Hope they fix the incompatibility
   in the next version…

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Internal Server Error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 11 replies
 * 2 participants
 * Last reply from: [RFJohnston](https://wordpress.org/support/users/rfjohnston/)
 * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/internal-server-error-161/#post-3991614)
 * Status: not resolved

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