Title: Internal Server Error
Last modified: August 19, 2016

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# Internal Server Error

 *  Resolved [jmsteele](https://wordpress.org/support/users/jmsteele/)
 * (@jmsteele)
 * [17 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-18/)
 * I just set up a Word Press blog and also installed the Download Monitor plugin.
   I set up a page to handle my file downloads, and began by uploading 4 small pdf’s.
   The files uploaded with incident (after I set the UNIX permissions for the wp-
   content folder to 777) and are now displaying properly on the download page. 
   However, when I click on any PDF to download it, I get an internal server error:
 * “Internal Server Error
    The server encountered an internal error or misconfiguration
   and was unable to complete your request. … “
 * I have checked the error logs for the server, and this is what I found:
 * “[Sat Oct 18 06:10:40 2008] [error] [client (ip)] File does not exist: /…(path)…/
   500.shtml
    [Sat Oct 18 06:10:40 2008] [error] [client (ip)] Premature end of 
   script headers: /…(path)…/wp-content/plugins/download-monitor/download.php SoftException
   in Application.cpp:544: Directory “/…(path)…/wp-content” is writeable by group”
 * It seems to me like the problem has to do with the permissions on the folder,
   but they are already as open as possible. Any suggestions? Thanks in advance!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [whooami](https://wordpress.org/support/users/whooami/)
 * (@whooami)
 * [17 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-18/#post-882843)
 * > Directory “/…(path)…/wp-content” is writeable by group”
 * thats the problem right there.
 * youre in a catch22. some hosts, good hosts arguably, dont allow directories to
   be chmod 777, because of potential security issues.
 * so here’s the deal, you either find another way to upload thats web based that
   does not require those permissions, OR you use those permissions and change them
   back to something more sane, after uploading, and change them again when uploading,
   OR you use plain old tried and true FTP uploading.
 * just a short list of suggestions.
 *  Thread Starter [jmsteele](https://wordpress.org/support/users/jmsteele/)
 * (@jmsteele)
 * [17 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-18/#post-882844)
 * OK, got that fixed. I did some more searching and came across someone who was
   having a similar problem with a shopping cart. It was suggested that a host might
   not allow such a high permissions setting as 777 and to try 755. I set the wp-
   content folder to 755 and it works like a charm!
 *  Thread Starter [jmsteele](https://wordpress.org/support/users/jmsteele/)
 * (@jmsteele)
 * [17 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-18/#post-882845)
 * Thanks whooami. (I think we posted at the same time.) I appreciate your help!
 *  [whooami](https://wordpress.org/support/users/whooami/)
 * (@whooami)
 * [17 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-18/#post-882846)
 * awesome, glad you found a solution 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Internal Server Error’ is closed to new replies.

## Tags

 * [download](https://wordpress.org/support/topic-tag/download/)
 * [internal](https://wordpress.org/support/topic-tag/internal/)
 * [monitor](https://wordpress.org/support/topic-tag/monitor/)
 * [server](https://wordpress.org/support/topic-tag/server/)

 * 4 replies
 * 2 participants
 * Last reply from: [whooami](https://wordpress.org/support/users/whooami/)
 * Last activity: [17 years, 7 months ago](https://wordpress.org/support/topic/internal-server-error-18/#post-882846)
 * Status: resolved

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